This month, we’re turning the spotlight on a part of Central City Concern that hosts almost a quarter of all the volunteers at CCC! With so many great folks to share, we couldn’t pick just one, so this month’s spotlight features two of our dedicated volunteers from the Letty Owings Center (LOC).
Since LOC’s first days, volunteers have played a large role in bringing activities and extra comforts to the mothers and children who live there. Nerissa Heller, who oversees LOC, had this to say about the value of having volunteers in the program: “Volunteers have supported LOC since its inception in 1989. It truly makes the women in our care feel valued and special to have volunteers take time out of their day to give them positive, caring attention.”
Our two volunteers this month get to engage with mothers and children in two very different, but equally appreciated, ways. One thing that both of them share is the feeling that volunteership gives them as much if not more than they feel they give. Read on to hear about their work at LOC!
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How long have you been volunteering at the Letty Owings Center? Two years. We were supporting CCC financially while we were still working, but then when I was full-time retired I wanted to give some time.
What is it that you do as a volunteer? I come in and I help the staff at the nursery by holding babies, playing with the babies, and basically giving them a little help at the end of the week. When they are full with about seven or eight babies, it’s a lot to keep everybody peaceful and happy.
Did you have experience working with kids before volunteering? Yeah, I have a lot of grandchildren, none of whom live in the area, so that’s another reason I like playing with the babies. I also have a background in nursing and working with emotionally disturbed and mentally ill children.
What’s kept you coming back to volunteer? Volunteering, I decided, is something that I should really look forward to, otherwise I wasn’t going to be very good at it. So this is just one of my favorite days of the week because I enjoy being with the babies a lot and I enjoy the staff here. The staff are very professional and warm and appreciative. So it’s kind of a win-win. I always feel like I’m getting more than I give. I think that’s the secret of it. If you’re enjoying it every week, then you’re going to be a good, effective volunteer.
Have there been any stand-out moments? I’ve enjoyed getting glimpses of the mothers. They’re pretty impressive. That they’re trying to deal with something that’s as difficult as addictions and at the same time balancing being a young parent. It’s pretty impressive to watch them go through the program and get their lives back on track. They do a lot of hard work to get there.
"I always feel like I’m getting more than I give. I think that’s the secret of it. If you’re enjoying it every week, then you’re going to be a good, effective volunteer."
-Megan H., CCC Volunteer
With your experience in mental health, do you see anything that’s different at CCC than other, similar services? I think the best thing about CCC that’s really unique is that it’s not fragmented so when somebody graduates from the Letty Owings Center, they still have the supports they need to go on to the next phase. They have housing, outpatient treatment, and they don’t get dumped in the system without those critical supports. That’s very unusual in the social services system and I think it’s one of the best things about CCC.
There’s almost a huge loop in that people that are super successful sometimes come back and work [with CCC], which also makes the whole culture of the program very hopeful. [Recovery] is a lifetime of work and here they see some of the staff people who are still working on it, but they’re working and they’re employed and they have homes and a life with real relationships. It’s a very hopeful place.
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How long have you been volunteering at the Letty Owings Center? Let’s say two-and-a-half years, to be safe.
What is your volunteer position? I get to go out for coffee! Isn’t that the best job ever? Another friend from church and I come over and pick up a couple gals, and once in a while they have children with them, and we go out and have coffee and visit. I’m not giving any advice, I’m just having coffee with these gals and having a nice time.
Was this something that you and this person started? No, this has been going on for a long time. There was this gal named Carol, who had been with LOC practically since it began, and she volunteered everywhere, but one of the things she did was take a couple mothers out for coffee with another friend. Carol died about three years ago and I had read this book about remembering people, and part of that was remembering them by action. So I’m remembering Carol when I take them out to coffee.
"I was telling one of these gals that out in the world young people don’t want to really hang around with old people, and she reached over and patted me on the shoulder and says, 'We like to have you for coffee.'"
-June H., CCC Volunteer
Had you worked with kids or families prior to your volunteership? Well, indirectly. I was a nurse and so I was trained in caring for others and noticing others. When I raised my kids, I did Cub Scouts and the like, but I’m 80 years old now, so that’s one of the things I like about going to LOC is seeing gals that are in their 20s and getting to talk to somebody that is a different age. Our society separates people so much, so I really like that contact with the younger generation.
What do you feel the benefit is for the clients who are going out to coffee? Well, often we get the gals that are just new to LOC, so they don’t have a routine yet and they’re also dealing with the early stages of recovery. So we give some encouragement, but I think the gain is really more on my part. I gain a lot out of it, really. I was telling one of these gals that out in the world young people don’t want to really hang around with old people, and she reached over and patted me on the shoulder and says, “We like to have you for coffee.” It was such a caring, wonderful thing.
Have there been any stand out moments? I’m always very impressed with how caring the girls are to each other. It’s not just the staff, the girls seem to help each other. They share, they encourage one another, and they say, “Oh, we’re buddies.” So, I think that’s helpful if you know somebody’s going through the same thing you are.
Their feeling of hope I’ve been impressed with, as well. [They’ll say], “This is a wonderful place, this is a good place. The staff is good here,” not, “Oh, this is really hard.”
What keeps you coming back to volunteer? Well, I get rewarded for it. I’ve always felt a very strong trust in God all my life and I feel like God puts me places where I get the most out of it. And every day I fill up with God’s love, and I have to do that, so I can then go out and love others. And I’ve liked all the girls. At first, I thought, “Oh maybe there will be somebody there that’s a bit too wild,” but they’re not. They’ve just been wonderful girls that have experienced addiction.
I’m also in the quilting group at my church and we make quilts for all the Letty Owing Center clients. When they graduate [the program] they each get a quilt. So that keeps me involved, and it keeps the church involved as well.
And it really broadens your life scope. I’m retired and you just get isolated by that. Volunteering takes you out of your world and pushes you somewhere else. It’s nice to see a lot of good, and it’s what I’ve seen. It’s been a really positive experience.