COVID-19 (Coronavirus)

Central City Concern is committed to supporting our community’s health and has an internal task force to prepare us for COVID-19. Our first priority is the safety and health of our patients, clients, residents and staff, so we are developing special protocols such as phone screening for patients calling into our primary care sites, education to prevent the spread of illness and support for our staff, especially those on the front lines. We are working closely with our partners at the Joint Office of Homeless Services, as well as Multnomah County Public Health and Multnomah County Emergency Response to create a coordinated response for our homeless members of our community: in shelters, in day centers and on the street.

To prevent the spread of illness, wash your hands often, cover your cough and stay home when you're sick.

Helpful Links

Oregon Health Authority COVID-19 Webpage
CDC COVID-19 Webpage
Multnomah County COVID-19 Webpage

President's Message

Click here for a message from Dr. Rachel Solotaroff, CCC president and CEO. 

Patient, Client & Resident Resources

NEW temporary hours for Blackburn Center, Old Town Clinic, Old Town Recovery Center:
7:30 am to 5:30 pm, Monday through Friday
NEW: We are making sure that all current patients still have access to a doctor or nurse via phone or video appointments.
Call 503-228-4533 or 971-361-7700 to schedule an appointment!

If you're feeling sick, please call us before coming into the clinic! This is especially true if:

  • You have a cold or the flu
  • You're sneezing
  • You have a runny nose, fever or cough
  • You're worried you have the coronavirus (COVID-19)

How we can help:

  • We can talk to you by phone.
  • We'll ask questions about your symptoms to figure out how to best help you.
  • This may save you a trip to the clinic!
  • Your health is important to us. We're here to help. Please give us a call!

Old Town Clinic: 503-228-4533

Blackburn Center: 971-361-7700

Note: Central City Concern is temporarily suspending operations of its Urgent Care Clinic at the Bud Clark Center Resource Center.

Employee Resources

At CCC, we have assembled a task force of staff from across the agency committed to the safety and health of our patients, clients, residents and staff. Our response to the virus is swift and protective. We will get through this together. Please bookmark the CCC COVID-19 intranet page and visit often for the latest information on CCC's response to COVID-19.

CCC's Response to COVID-19

The safety of the people we serve and our staff is CCC’s first priority. In support of the health and well being of our patients, clients, residents and staff, as well as our community, CCC is taking the following steps:

  • We have convened our incident command structure, with an internal team of leaders from across the organization working together to prepare for and respond to this dynamic situation. This team meets daily, and actively collaborates with the Multnomah County Health Department and community partners to coordinate our response.
  • We are training and equipping staff to screen clients and support them in accessing appropriate resources as needed. 
  • We are working in close coordination with state and regional public health agencies to ensure adequate supplies of personal protective equipment, including masks, gowns and eye protection. 
  • Finally, we are reminding our own staff and the people we serve that the best way for all of us to prevent the spread of a new virus is the same as we prevent the spread of the flu and other viruses:
    • Wash your hands often in soap and hot water
    • Cover your cough and sneeze
    • Stay home when ill

    Please direct questions about CCC's COVID-19 Task Force to news@ccconcern.org.