Always Family

Apr 23, 2018

Kassy F. grew up in Gresham in a loving household with her parents and older sister, but her struggles with ADHD made it difficult for her to control her temper and concentrate in school. Her emotional and behavior issues escalated, and by the time she reached her teens, she landed in residential mental health facilities.

Her newborn son's medical emergency was the flashpoint for Kassy to take her recovery seriously. Today, Kassy is well on her way to becoming a drug and alcohol counselor.She started drinking at age 13 and using meth at 16. She dropped out of school at 15. When she was 21, she started working in a strip club and selling methamphetamine.

Her family was devastated. Of course they wanted to support Kassy, but they didn’t want to enable her. They simply didn’t know how to help her. Kassy avoided them until she needed something, and they often didn’t know where she was. “She had to want to change,” her dad John said. “We couldn’t do it for her.”

After eight years working in the club, Kassy was arrested with her boyfriend. He was sent to prison but she was pregnant and the judge allowed her to go to CCC’s Letty Owings Center (LOC).

“We were so thankful to finally know where she was,” her mom Cindy said.

After Kassy’s son Ace was born, she continued to live at LOC, but wasn’t really interested in getting better. “I was just going through the motions to stay out of jail,” Kassy said.

She had a complete change of heart a few months later when Ace became ill and landed in the hospital with a respiratory illness. “I realized his life depended on me,” she said. “If I had been high, I might not have gotten him help in time.”

From that day forward, Kassy has poured everything she has into her recovery and becoming the best mom she can be. She gained her GED diploma and Mental Health Peer Support Mentor certificate. She is now studying to become a drug and alcohol counselor. And the best thing: she and her family are back together. They spend time together every weekend, and Kassy knows they are there to help her and Ace if they ever need it.

Kassy and her family shared their story for this year’s We are Family fundraiser video. See the video and meet Kassy in person by attending our annual fundraiser for the Letty Owings Center and CCC's Family Housing program on May 2. Purchase your tickets today!



Living Containers of Joy

Apr 19, 2018

For Thursday’s post, we’re calling back to our January volunteer spotlight, which illuminated the efforts of Rob Stewart, who leads a container gardening class at the Old Town Recovery Center Living Room.

I dropped by the Living Room on a fairly cold and wet morning, which perhaps had the Living Room a little quieter than usual. Once Rob’s class began, however, the room turned into a buzz of activity, with people gathering around to work with their plants, chatting with Rob about the plants they had already potted, and just taking in the class.

It’s clear that Rob’s class is a much appreciated and anticipated part of the schedule of classes at the Living Room. One of the members who potted a plant during the session couldn’t contain herself and exclaimed, “Wow, it look so good already” just after getting her plant situated in its new home.

I was able to tear a couple of the participants away for a quick chat about why they enjoy the class and what it has meant to them. Read on to see how a plant can be more than just a plant, but the thing that brings joy to a home, a reminder of people we love, and a companion all in one.

• • •

Peter: Craig proudly holds up the plant he spent Rob's class tending to.How many times have you done Rob’s class?

Craig: Once before, last week.

P: What have you enjoyed about the class?

C: I just like the idea of getting some information about the plants that are out there and learning some horticulture. And just the ability to spruce up my room a little bit.

P: So you’ve taken the one plant back with you already?

C: Yes.

P: Had you done any gardening or planting prior to this?

C: I did have a garden when I owned a home back in New York—just a vegetable garden.

P: So you came in with a green thumb?

C: I wouldn’t say I had a green thumb, but my dad was really the one that taught me as he built his own greenhouse. He taught me some different tips and over time I got the knack of having a good vegetable garden.

P: Has it been nice to bring that connection with gardening back into you space?

C: Yes.

P: Anything special you’d like to say to Rob?

C: Yeah, I think it’s really generous that he donates his time and money to allow us to take advantage of what he has to offer. So, thank you.

• • •

'I’d like to show him one of my plants that I took care of, showing him that I picked up on it and this is what I did.'Peter: Have you done Rob’s class before?

James: Yeah! [I got] my little aloe plant, Spike. A couple weeks ago I was doing a class here with Rob and I just seen it right off the bat and I was like, “I want that one.” And the name just came to me.

P: What have you liked about doing Rob’s class?

J: Well, I think he’s well educated with plants, he’s well informed, and he’s all around a pretty nice person. Easy to talk to and he’s very patient with the Living Room clients. Not all of us are herbologists and some of us don’t even have green thumbs!

I remember when I was staying at the 8x8 (CCC’s Richard Harris Building), I was lonely sometimes in my room there, so I went up to Fred Meyer one day with the intention of buying a plant. When I did Narcotics Anonymous, there’s an old cliché where they say, if you’re in recovery and you’re trying to get companions, you gotta start at the bottom and work your way up. So, you start with a plant, and then you move up to a pet, and then you go to a person. A plant is the lowest maintenance thing you have to take care of, so that’s why I went and got one.

P: Does taking plants home from Rob’s class give you that same feeling?

J: Yeah! Plants give the home some joy. It’s subtle, but it’s important. I used to sit with my spider plant a lot. It was a big one and I would watch TV and sit with it in my lap.

P: What was that plant’s name?

J: Catalina. I named her after a girl I once knew.

P: Anything special you’d like to say to Rob?

J: I’d like to show him one of my plants that I took care of, showing him that I picked up on it and this is what I did. The idea was sparked from being here and then I took it home and I developed my own thing from it. [The plants] are a companion, you know? I used to take [my spider] plant to the house meetings, cause everybody else was [bringing] their dog. And my spider plant got so many compliments, because people saw she was healthy.

P: People saw that it was cared for?

J: Yeah, plants are alive too. Everything needs love, y’know?



Healing Ourselves in Order to Heal Others

Apr 18, 2018

For today’s blog post, we’re throwing it all the way back to last year’s Volunteer Appreciation Week, where we featured our partnership with Living Yoga and their volunteers.

One of our volunteer instructors, Diane, shared last year that, “this was [her] first real experience of volunteering,” but that her “weekly yoga volunteer hour is the best hour of [the] whole week.” Then-Director of Detoxification Services Steve Mattsson also shared that Living Yoga had not only been a fulfilling opportunity for our clients, but also that it had reduced the number of clients leaving care against professional advice.

There’s no doubt that engaging in a yoga practice can be transformative, even if the transformation is just into a hot, sweaty mess. For Chelsey, a former client of Central City Concern's Recovery Mentor Program, having access to yoga was not only an important part of her recovery journey, but also in taking the strength she gained in that process and offering it to others in her own volunteership. Read on to see how volunteers, volunteering, and, of course, yoga have been a part of her transformation.

• • •

I was getting ready to leave rehab with nowhere to go. I couldn’t go back to where I had been and didn’t have options or resources for a home of any kind in front of me. All I had was a few months clean time and some newly found hope.

Early in her recovery, Chelsey found the gift of yoga through CCC volunteers. Now she's volunteering to pass it on to others new to their recovery.Central City Concern’s Recovery Mentor Program came into my life and set up housing for me to move from inpatient treatment into sober transitional living with a mentor to guide me through the basics of recovery, alongside intensive outpatient treatment with CCC. My dark path got lighter.

I took my first yoga class at the Old Town Clinic in the free wellness classes offered throughout the week. I don’t remember much except for looking to the teacher again and again to see if I was doing it right. Later, in the basement of the Estate Building, I took a yoga class with a volunteer teacher named Megan. Once she moved on, yoga was no longer an available option for the Mentor Program participants, so I sought out other places to practice.

While the practice itself was difficult I undeniably felt better afterwards—less anxious, less depressed, more motivated, and over time more aware of my thinking and cravings. I was able to step away from the constant mental chatter and start to have a new relationship with myself, my body, and even question my identity as I started to become a “healthy” person. Yoga has helped me work through chronic pain, build confidence through seeing myself grow and doing something difficult, and feel more in control and comfortable being present in my body. I started changing my self-destructive behavior and making amends to myself in this simple way.

It has been such a great opportunity to volunteer with CCC and give back to the Mentor Program.... Being of service has been a big part of feeling connected to my community and I am able to do so through volunteering.

Now, every Tuesday at 4:30, I volunteer as a yoga instructor to share with others what was freely given to me. It has been such a great opportunity to volunteer with CCC and give back to the Mentor Program. They helped me so much when I needed it; it feels good to be able to offer resources to those working to change their lives. Being of service has been a big part of feeling connected to my community and I am able to do so through volunteering. Some people come in still detoxing, newly out of Hooper. Some people have been coming back week after week and it is amazing to see the growth happening so quickly. Coming in from the chaotic busy streets to holding space for reflection and inner awareness feels like the change that could heal ourselves and downtown.

Being aware and taking advantage of resources was the difference between remaining addicted and creating a change in my life. When I moved into housing I asked who to thank and how to I could repay them. I was told that this “isn’t a hand out but a hand up.” Sometimes we just need help and to be shown the way and given an opportunity until we are fully able to heal, help ourselves, and in time, help others.

Through yoga I have learned I am capable of being stronger mentally and physically. I am able to do so much more than I have ever given myself credit for in the past. I am so grateful I get to share such an empowering and mindful practice. Through recovery we can heal ourselves and in turn heal those around us. Much like recovery, in yoga and through volunteering I am able to accept the benefits in order to offer them away.



More than Just Coffee and Conversation

Apr 17, 2018

For our first National Volunteer Week post, we’re calling back to this past February’s Volunteer Spotlight, where we singled out the work of some of the volunteers who give their time to the Letty Owings Center (LOC). June Hensala, one of the volunteers featured, spoke about how much it has meant to her to be able to take some of the LOC mothers out for coffee and conversation when they first arrive at LOC. While she said that she felt like, “the gain is really more on [her] part,” it’s clear that the benefit is not so one-sided.

A couple weeks ago, we had the chance to sit down with a current LOC client, Carly*, to talk with her about what it has meant to her to interact with volunteers like June and why it matters so much that they keep coming back.

*name changed to protect privacy

• • •

Carly, a Letty Owings Center client, shares what it means to her to have volunteers spend Saturday mornings with her over coffee and conversation.Peter: So you’ve gotten to go out for coffee with some volunteers before?

Carly: Probably like three or four times now.

P: Are you a coffee drinker? Or do you prefer lattes or cappuccinos?

C: Yeah, I’m a coffee drinker for sure, and they usually give us a pastry also. And a lot of good conversation. It makes you feel really nice that somebody wants to take the time out of their day, because they drive a ways to come over here to do this for us. They take us out and get us whatever we want and they just talk to us. They ask us about our lives and they’re not judgmental. They’re very, very sweet ladies.

P: How is it different or more special to have volunteer do that, rather than a staff member?

C: Just knowing that somebody cares. To see that from a stranger is really cool. Like, they want to know about your background, they want to give you advice. I remember one time I went, they asked me if I know who the “M and M presidents” were and I didn’t at the time, but it’s Madison and Monroe and it’s stuck with me ever since.

P: Were they back-to-back, is that why they’re the M and M presidents?

C: Yeah, fourth and fifth, I believe. And they came again so many months later and I told them I remembered and that just warmed their hearts that we pay attention.

P: You mentioned talking about your background with the volunteers. I wonder if you would mind sharing what that is?

C: I come from a life of basically prostitution and drugs; most of my family used drugs. I had a son about a year ago and I moved to Arizona to have him and under some pretty horrible circumstances I came back [to Portland] and he was taken from me. So, I really only had one option, which was to come to treatment [at Letty Owings Center].

When I first started here it was mainly for him, but then the longer I stayed the longer I realized that there’s more to life and it’s worth it.

"It makes you feel really nice that somebody wants to take the time out of their day, because they drive a ways to come over here to do this for us.... They ask us about our lives and they’re not judgmental."

P: Has having things like people taking you out for coffee been a part of that experience? Having something extra?

C: Yeah, it makes me want to lend a hand where help is needed, because that’s typically what it is here. It’s not about the coffee, it’s not about the treats. A lot of it is supposed to be for the newer girls since you don’t get to do very much at all when you first come in to treatment [editor’s note: LOC clients spend the first few weeks at LOC focusing on recovery activities]. They take you out for a nice treat and they take you out for a decent amount of time and they make you feel good.

P: And when I spoke to those volunteers, what they really liked was that they get to talk with younger people. Has it been nice on your side to sit down with someone who is different from you in that way?

C: Absolutely! They offer so much knowledge! Their stories about when they were our age, it’s just great.

P: Do you have a favorite story that you remember one of them telling you?

C: There’s a lady, her name is Phyllis, and she’s just the funniest woman ever. She said when she was younger, she had this job filling Easter baskets and she ended up stuffing every third candy bar up her skirt. When she got on the bus to go home they all melted and they ended up firing her from the job on her second day because she was eating all the candy bars.

P: And would there be anything that you want to say to the volunteers about what it has meant to have them come?

C: Yeah. Thank you dearly, and keep coming back. Keep coming back because it gives the new girls something to look forward to and it means a lot to us that people have experienced our presence and keep coming back.

P: That they weren’t scared away?

C: Yeah, exactly.



Meet We Are Family Headliner, Julia Ramos!

Mar 23, 2018

Central City Concern’s annual We Are Family fundraising dinner is coming up on May 2. The event raises funds in support of Letty Owings Center (inpatient treatment for pregnant women and mothers with young children), and our Family Housing programs. This year, guests will be treated to the unique and entertaining perspective of Portland stand-up comic, Julia Ramos.

Local comedian Julia Ramos will headline Central City Concern's We Are Family event on May 2, 2018. She tackles tough subjects, like her personal experience with addiction, through her comedy.Julia has made her mark by leaving no issue in her life off limits. She’s been invited to perform at the Northwest Women’s Comedy Festival and the All Jane Comedy Festival, and is a co-host for Minority Retort, a showcase in Portland highlighting the talents of local and non-local comedians of color. Julia’s main goal is to keep the conversation open on topics that aren’t always easy to discuss. She feels a solid punchline is the best way to fuel that conversation.

We recently squeezed into Julia’s busy schedule to get a few more details.

CCC: How long have you been doing comedy?

Julia Ramos: I've been doing comedy for a little over six years, however I've been doing comedy sober for almost six years. Stand-up comedy has been a dream of mine since I was five. Television and comedy for me was my first escape. I was fascinated with words and making a group of people laugh. Especially darker subject matter—the ability to turn dark subjects upside down and create laughter from them is powerful.

CCC: Why did you get into comedy?

JR: I really wanted to do comedy writing. I wanted to create sitcoms and be in writers’ rooms with other creative and funny types. Stand-up to me was something I wanted so much, but I felt more comfortable behind the scenes. I read books on comedy writing and all of them stated the only way to see if jokes would work in a taped show, was to try them out in front of a live audience. The books recommended stand-up, so I knew I needed to at least try it out.

CCC: What is your favorite part about entertaining?

JR: It's selfish. Entertaining people and getting a laugh feels good. It feels great. The feeling of relating situations I used to feel shame about is adrenaline inducing. Entertaining others gives them an escape from their lives for a few minutes. That's my job when I'm on stage, I bring them into my world and give them a mini vacation.

CCC: Why are you interested in helping to raise money for Letty Owings Center and Central City Concern’s Family Housing programs?

JR: I like helping, in any way I can. I'm grateful to be an addict; my life is better because of what I've been through. My wish is to give the same opportunity to others, helping women and children especially. I can't think of a more important cause than women, children, and addiction. If there's anything I can ever do to take the stigma from addiction away, and give other humans a foundation into the life they were meant to live, sign me up.

To sponsor a table at the event or two purchase individual tickets to We Are Family, visit our ticket purchase page!

Still curious about Julia and her comedy? Check out one of her hilarious sets!



Monthly Volunteer Spotlight: February 2018 Edition

Feb 27, 2018

This month, we’re turning the spotlight on a part of Central City Concern that hosts almost a quarter of all the volunteers at CCC! With so many great folks to share, we couldn’t pick just one, so this month’s spotlight features two of our dedicated volunteers from the Letty Owings Center (LOC). 

Since LOC’s first days, volunteers have played a large role in bringing activities and extra comforts to the mothers and children who live there. Nerissa Heller, who oversees LOC, had this to say about the value of having volunteers in the program: “Volunteers have supported LOC since its inception in 1989. It truly makes the women in our care feel valued and special to have volunteers take time out of their day to give them positive, caring attention.” 

Our two volunteers this month get to engage with mothers and children in two very different, but equally appreciated, ways. One thing that both of them share is the feeling that volunteership gives them as much if not more than they feel they give. Read on to hear about their work at LOC!

• • •

Megan Hornby

How long have you been volunteering at the Letty Owings Center? Two years. We were supporting CCC financially while we were still working, but then when I was full-time retired I wanted to give some time.

What is it that you do as a volunteer? I come in and I help the staff at the nursery by holding babies, playing with the babies, and basically giving them a little help at the end of the week. When they are full with about seven or eight babies, it’s a lot to keep everybody peaceful and happy.

Did you have experience working with kids before volunteering? Yeah, I have a lot of grandchildren, none of whom live in the area, so that’s another reason I like playing with the babies. I also have a background in nursing and working with emotionally disturbed and mentally ill children.

What’s kept you coming back to volunteer? Volunteering, I decided, is something that I should really look forward to, otherwise I wasn’t going to be very good at it. So this is just one of my favorite days of the week because I enjoy being with the babies a lot and I enjoy the staff here. The staff are very professional and warm and appreciative. So it’s kind of a win-win. I always feel like I’m getting more than I give. I think that’s the secret of it. If you’re enjoying it every week, then you’re going to be a good, effective volunteer.

Have there been any stand-out moments? I’ve enjoyed getting glimpses of the mothers. They’re pretty impressive. That they’re trying to deal with something that’s as difficult as addictions and at the same time balancing being a young parent. It’s pretty impressive to watch them go through the program and get their lives back on track. They do a lot of hard work to get there.

"I always feel like I’m getting more than I give. I think that’s the secret of it. If you’re enjoying it every week, then you’re going to be a good, effective volunteer."
-Megan H., CCC Volunteer

With your experience in mental health, do you see anything that’s different at CCC than other, similar services? I think the best thing about CCC that’s really unique is that it’s not fragmented so when somebody graduates from the Letty Owings Center, they still have the supports they need to go on to the next phase. They have housing, outpatient treatment, and they don’t get dumped in the system without those critical supports. That’s very unusual in the social services system and I think it’s one of the best things about CCC.

There’s almost a huge loop in that people that are super successful sometimes come back and work [with CCC], which also makes the whole culture of the program very hopeful. [Recovery] is a lifetime of work and here they see some of the staff people who are still working on it, but they’re working and they’re employed and they have homes and a life with real relationships. It’s a very hopeful place.

• • •

June Hensala

How long have you been volunteering at the Letty Owings Center? Let’s say two-and-a-half years, to be safe.

What is your volunteer position? I get to go out for coffee! Isn’t that the best job ever? Another friend from church and I come over and pick up a couple gals, and once in a while they have children with them, and we go out and have coffee and visit. I’m not giving any advice, I’m just having coffee with these gals and having a nice time.

Was this something that you and this person started? No, this has been going on for a long time. There was this gal named Carol, who had been with LOC practically since it began, and she volunteered everywhere, but one of the things she did was take a couple mothers out for coffee with another friend. Carol died about three years ago and I had read this book about remembering people, and part of that was remembering them by action. So I’m remembering Carol when I take them out to coffee.

"I was telling one of these gals that out in the world young people don’t want to really hang around with old people, and she reached over and patted me on the shoulder and says, 'We like to have you for coffee.'"
-June H., CCC Volunteer

Had you worked with kids or families prior to your volunteership? Well, indirectly. I was a nurse and so I was trained in caring for others and noticing others. When I raised my kids, I did Cub Scouts and the like, but I’m 80 years old now, so that’s one of the things I like about going to LOC is seeing gals that are in their 20s and getting to talk to somebody that is a different age. Our society separates people so much, so I really like that contact with the younger generation.

What do you feel the benefit is for the clients who are going out to coffee? Well, often we get the gals that are just new to LOC, so they don’t have a routine yet and they’re also dealing with the early stages of recovery. So we give some encouragement, but I think the gain is really more on my part. I gain a lot out of it, really. I was telling one of these gals that out in the world young people don’t want to really hang around with old people, and she reached over and patted me on the shoulder and says, “We like to have you for coffee.” It was such a caring, wonderful thing.

Have there been any stand out moments? I’m always very impressed with how caring the girls are to each other. It’s not just the staff, the girls seem to help each other. They share, they encourage one another, and they say, “Oh, we’re buddies.” So, I think that’s helpful if you know somebody’s going through the same thing you are.

Their feeling of hope I’ve been impressed with, as well. [They’ll say], “This is a wonderful place, this is a good place. The staff is good here,” not, “Oh, this is really hard.”

What keeps you coming back to volunteer? Well, I get rewarded for it. I’ve always felt a very strong trust in God all my life and I feel like God puts me places where I get the most out of it. And every day I fill up with God’s love, and I have to do that, so I can then go out and love others. And I’ve liked all the girls. At first, I thought, “Oh maybe there will be somebody there that’s a bit too wild,” but they’re not. They’ve just been wonderful girls that have experienced addiction.

I’m also in the quilting group at my church and we make quilts for all the Letty Owing Center clients. When they graduate [the program] they each get a quilt. So that keeps me involved, and it keeps the church involved as well.

And it really broadens your life scope. I’m retired and you just get isolated by that. Volunteering takes you out of your world and pushes you somewhere else. It’s nice to see a lot of good, and it’s what I’ve seen. It’s been a really positive experience.



"It’s overwhelming at times, in a good way"

Jan 16, 2018

Working at Central City Coffee after nearly two-and-a-half years of recovery, Christina S. learned new skills, trained others, supported her family and built a new life. “I know myself and I love myself for the first time ever in my life, really, that I can ever remember. And it seems that things get better and better and better.”

On Mondays, she and a crew of four others prepared bags of coffee in Old Town Portland. Tuesdays and sometimes Wednesdays, too, were for production, with delivery throughout the Portland metro area the rest of the week. “It’s been amazing to learn all kinds of different things completely out of my comfort zone,” she says. “But also really nerve-wracking and overwhelming at first.” Training other people felt especially great: “My self-confidence, everything has been boosted, I feel just better about myself.”

Christina built up that self-confidence in Central City Concern’s (CCC) Community Volunteer Corps and outpatient treatment, which she says taught her “you need to complete things, that if you sign up for something to see it out and finish it.” The same quiet confidence comes through when she speaks about parenting her five children and one grandchild now that she’s in recovery. When asked if she feels she’s a resource and support for other people, she laughs: “Yeah, which is weird.”

Although she grew up with addiction in her family, she says “nobody talked about it,” even after her father died of an overdose. As her own addiction progressed, it took away her career, her housing, and her children. “That’s when I knew I had a problem,” she says, “when I walked away from my kids.” Talking about those years is not easy for her, but she insists it’s vital to not hide addiction or keep it a secret. “We need to talk about it to prevent it. If I would have had knowledge about it, maybe things would have been different.”

"We need to talk about [addiction] to prevent it. If I would have had knowledge about it, maybe things would have been different."
-Christina

Breaking these family patterns has been the common thread to the challenges she’s faced in recovery, which she names without hesitation: “Talking to other people. Opening up. Adjusting to my kids. Adjusting to myself.” She feels she learned the tools she needed in CCC’s outpatient treatment, while CCC’s supportive housing gave her the necessary time and space. Remembering her early recovery, she smiles and says people told her “that once I started talking, I’d get really red-faced, and I probably looked like I was having a heart attack. But then slowly but surely my voice was there. I finally had a voice.” Coming off the streets, she first found shelter in CCC’s Hooper Detoxification Stabilization Center. From there, she moved into transitional recovery housing and then into drug-and-alcohol-free housing for families with children. That housing was crucial, she says, for her to slowly rebuild trust with her children and bring her family back together. “I feel safe there and I know that I have people I can always count on and always go to.”

Christina’s cheerful, matter-of-fact style gives way to powerful feelings when she talks about her life in recovery. “It’s emotional,” she says, “because I feel so strongly about what’s happened, and I’m so grateful and blessed that all these things have happened. And for who I am now. I get to experience the fact that my kids are right there with me. I get to experience having great people around me. And it’s overwhelming at times, in a good way.”

"I get to experience the fact that my kids are right there with me. I get to experience having great people around me."

Toward the end of her Central City Coffee training period, Christina joined the HealthCareers Northwest WorkSource program through CCC’s Employment Access Center. HealthCareers Northwest is a funding program that enabled Christina to return to school and earned her Certified Nursing Assistant 2 certificate. In January 2018, she quickly got a job at a local long-term acute care hospital, and is now thrilled to be working in an exciting field with plenty of career potential. “I really think I’d like to be a nurse someday,” Christina said. “I think I can do it.”



A look back at 2017 to get us dreaming bigger in 2018

Dec 29, 2017

In 2017, Central City Concern (CCC) made significant headway toward increasing the number of affordable homes in Portland, bridged service gaps with new programs, further cemented our reputation as leaders in the national conversation about how to end homelessness, and much more. But most importantly, thanks to you, CCC helped thousands of our neighbors find housing, wellness, and opportunity through our compassionate and comprehensive model of care.

Below are some highlights from the year at CCC. As you read through this snapshot of what we accomplished, we hope you will feel good about all the things you made possible.

July: Hill Park Apartments became home to 39 households in Southwest Portland.

August: Charlotte B. Rutherford Place, a 51-unit apartment building for families, broke ground.

September: Stark Street Apartments, which will provide 153 homes, broke ground.

November: The Blackburn Building—combining a clinic, pharmacy, transitional and permanent housing—broke ground.

February: Multnomah County, the City of Portland, and CCC launched the Law Enforcement Assisted Diversion (LEAD) program to help low-level drug offenders work toward recovery, find stability and avoid reoffending.

February: CCC, Multnomah County’s Department of Community Justice, the Joint Office of Homeless Services and Meyer Memorial Trust together launched Flip the Script, a culturally specific reentry program that aims to reduce recidivism.

March: CCC joined forces with Health Share of Oregon and CODA, Inc. to form Wheelhouse, a program to expand Medication Supported Recovery services throughout the Tri-county area.

May: CCC Clean Start trains formerly homeless workers to help keep neighborhoods clean by removing trash and graffiti. The program works with the City of Portland’s One Point of Contact.

May: Ed Blackburn, Portland Business Alliance Community Partner of the Year

July: Town Center Courtyards family housing community, Gold Nugget Merit Award

October: Ed Blackburn and Central City Concern, National Alliance to End Homelessness Pioneers in Innovation and Excellence Award

November: Housing is Health Collaboration, Portland Business Journal Innovations in Corporate Philanthropy Award

January: After a fire displaced 98 residents of CCC's Hotel Alder building, community members rallied to send a flood of donations to meet the needs of our tenants.

August: Close to 300 runners and walkers attended Portland's first Heroes in Recovery 6K. Proceeds of the race benefited CCC and Hooper Detox.

March: The United States Interagency Council on Homelessness highlighted CCC Recovery housing.

April: CCC hosted Kimberly Johnson, director of SAMHSA’s Center for Substance Abuse Treatment, for a visit that included a Recovery Housing “fish bowl” dialogue.

June: CCC staff members and a health care consumer hosted six informative and well-received presentations at the National Health Care for the Homeless Council’s annual conference in Washington, D.C.

January: Ed Blackburn, CCC's executive director since 2008, announced that he would retire later in 2017. A national search began in the spring for his successor.

August: Rachel Solotaroff, M.D., was announced as the new President & CEO for CCC. She had been with CCC since 2006, first as CCC’s Medical Director, then as Chief Medical Officer since 2014

September: Freda Ceaser was named CCC's director of Equity and Inclusion. She was previously the Director of Employment Services at CCC's Employment Access Center.

April: CCC highlighted our robust volunteer program and partnerships during National Volunteer Week.

August: CCC celebrated National Health Center Week by sharing the many ways we extend our health care work past clinic walls and directly to where people live.

The Imani Center program increased the number of people they serve with culturally responsive Afrocentric approaches to mental health and addictions treatment by 50 percent. They also held the first two graduations in the program's history.

CCC's social enterprises—Central City Coffee, the Central City Bed, On-call Staffing and CCC Clean Start—employed 80 formerly homeless clients over the year.

CCC's Recycling and Reuse Operations Center, a program that gives abandoned property a second life, processed more than 44,000 pounds of items (91% of which was kept out of the landfill) and provided nearly 700 clients with much-needed household items and clothing.



Adding it up for the better

Dec 19, 2017

My name is Robert. On April 17, 2007, I gave up drugs, alcohol, and hopelessness. I began to take control of my life. The process hasn’t been easy, and there has been failure along the way, but one of the biggest lessons I learned while working with Central City Concern, is that you must keep moving forward. Central City Concern helped me discover the curiosity of a boy again, and that’s how I uncovered my true calling—I am a teacher.

As a child, I was in the foster care system, bouncing from Portland to Colorado to California to Kansas City and back. I was in and out of my mother’s house, my grandmother’s house, and a lot of unsafe places along the way. Every time I thought I could settle in, I was uprooted again. No foundation. No consistency. No stability. I was never in one place long enough to call it home.

During my teenage years I finally landed back at my mother’s house permanently. She fed me. She clothed me. She told me to go to school. But there was no nurturing. There was no encouragement or positive modeling behavior. Mom was tormented by her own issues, and I was on my own.

While at school, I detached. I struggled in and out of the classroom, unable to find anywhere to fit in. I began to use drugs and my habit quickly escalated into addiction. Drugs were an addition to the facade I’d been presenting for years. I was always trying to be someone else . . . someone who I thought was more interesting and entertaining. I became a people pleaser. I became the guy who made everyone else feel at ease. But I could never feel at ease, myself. Addiction and homelessness ruled my life for the next 20 years.

The only constant over that time was my grandmother. She was always there for me no matter what. For a period, when I was deep in my addiction, I was staying at her house. She was patient, but constantly reminded me: “Boy, you know you’re better.” Those words haunted me, and ultimately motivated me to seek help from Central City Concern. Her belief in me continues to be an inspiration to this day.

My transformation started in 2007, when Central City Concern set me up in one of their downtown apartments. I’d been sleeping behind dumpsters and couch-surfing until I was handed those keys.

”I uncovered my true calling – I am a teacher.”

Housing was the pivotal piece to me staying clean and sober. Just knowing that I would be able to go into my own apartment and lock the door behind me made all the difference.

I felt safe. I finally had a place to call home. I started to trust people, and with the help of many, I gained confidence in myself. I was able to engage in recovery meetings in my building, and was supported by on-site treatment counselors. I stayed in CCC housing for just over three years, which gave me the time and space to improve my life.

Central City Concern’s Employment Access Center (EAC) offered the support I needed to pursue an education, and a career. I worked one-on-one with an employment specialist. There were job readiness classes, mock interviews, and I learned about the importance of first impressions and being professional. The EAC staff gave me clothes for job interviews and everybody there played an important role in my success.

My employment specialist helped me get a job working in construction, but I was laid off during the recession in 2009. I kept moving forward though, and at the urging of my employment specialist, I enrolled in Portland Community College (PCC). While in school, an instructor encouraged me to push myself in the field of mathematics. I took his advice, and a few years later, graduated near the top of my class.

Today I work as a math tutor at Portland Community College. Being in that role has helped me learn how to be of service to others—how to work with people to find different ways to solve problems.

”I have a purpose... a passion... perspective.”

Along with tutoring at PCC, I’m doing a practicum at a Portland middle school. My goal is to be a full-time middle school math teacher—that’s where I can make the biggest difference. Middle school was when I stopped understanding math, and lost interest in school. Those kids remind me a lot of myself when I was that age. They’re trying to fit in, and at the same time they’re trying to blend into the background. I see a lot of masks. Math is a barrier for many kids and I want to help them get through that. I want to help them shed the masks early in life, and move forward to fulfill their potential.

I will graduate from Portland State University next year, and then pursue my Master’s in education. I have a love for serving others by teaching them how to be comfortable with numbers. Eleven years ago, Central City Concern gave me stability, and the opportunity to identify that love.

I’ve grown. I’m outgoing. I care about others, and I don’t hide the real me anymore. My grandmother was right, and Central City Concern helped me to see that. I will forever be grateful.



Continuing to listen to trans voices

Nov 16, 2017


Happy Transgender Awareness Week 2017! According to GLAAD, this special week, Nov. 13 to Nov. 17, is set aside to “help raise the visibility of transgender and gender non-conforming people, and address the issues the community faces.”

In this space last year, we shared about the numerous steps Central City Concern was taking to ensure that our programs and services, as well as the staff members providing them, were as affirming and inclusive of our transgender patients and clients as possible. This year, we want to provide an update on our efforts to do so!

Trainings: CCC continues to offer trainings year-round to our staff members about working with trans and gender non-binary patients and clients. Several lead staff members have also made it a point to attend trainings hosted by community organizations so they can share what they learn with our program staff.

We continue to encourage our training attendees to approach the sessions from a place of humility. What Eowyn Rieke, CCC’s Associate Medical Director of Primary Care, said last year continues to apply to our approach: “We’re working toward a culture of humility as it relates to gender identity—recognizing that there are great differences at play here and that we need to be humble about our assumptions.”

"We’re working toward a culture of humility as it relates to gender identity—recognizing that there are great differences at play here and that we need to be humble about our assumptions.”
- Eowyn Rieke, Associate Medical Director of Primary Care

CCC Director of Equity and Inclusion Freda Ceaser says that this posture has provided the organization with a blueprint to fully operationalize trans affirming program services across the agency. She says that in the coming year, her goal is to work with every CCC program to begin an initial assessment of procedures and policies to become more trans affirming and inclusive.

“It’s so rewarding to see how the work of health services intentionally recognizes and affirms the identity of each of our patients. I want every person we serve, no matter their gender identity, to feel accepted, valued, and respected.” 

Trans Support Group: Chrysalis, the trans and gender non-binary support group that formed last year in response to what we heard from our patients, has been thriving. Open to patients of Old Town Clinic (OTC) and Old Town Recovery Center (OTRC), Chrysalis is a safe place where, according to facilitator Shanako Devoll, “people can talk about the difficulties of navigating everyday life and strategies used to address safety, mental health, and substance use.”

Group members say that Chrysalis helps them counteract the isolation they can feel by being part of a group that understands each other’s struggles and triumphs. At each session, attendees share their experiences, bring information about resources they’ve come across, and slowly build a community of shared experiences together.

The group meets bi-weekly. While the make-up of each meeting can differ, Chrysalis averages about five attendees each time the group comes together. Chrysalis is currently open to new members; in mid-December, the group will close for six weeks to allow the group members build trust and create the safe space they need.

"I want every person we serve, no matter their gender identity, to feel accepted, valued, and respected.”
- Freda Ceaser, Director of Equity and Inclusion

Electronic Health Records: Thanks to CCC’s amazing EHR implementation team, our health services can now make changes to patients’ gender identification information faster and easier than ever.  

Responding to the Needs of the Trans Community: As we continue to listen to our trans patients, we’re making changes that we believe are positive for them and the larger community.

All our multi-stall bathrooms inside OTC and OTRC now have signs that emphasize our support for individuals using the bathroom that best fits with their gender identity.

To better support trans patients and clients in substance use disorder treatment programs, our services are working toward making our urinalysis collection process more trans affirming.  

And finally, Margot Presley, an OHSU Doctorate of Nursing Practice candidate, used her doctorate project as a way to seek out and listen to trans voices at our Old Town Clinic. Margot’s project, “Patient Engagement in Quality Improvement: Raising the Voice of Transgender Patients Experiencing Homelessness” used patient engagement and qualitative inquiry techniques to interview people about their experiences as trans patients of OTC. Their feedback was used to recommend changes to our clinic operations with the goal of better meeting their needs.

Her manuscript is in process of being published in Transgender Health, “the first peer-reviewed, open access journal dedicated to addressing the healthcare needs of transgender individual;” Margot also presented a poster showing her work at several conferences. 

• • •

Each year, Trans Awareness Week leads up to the Trans Day of Remembrance on Nov. 20, an observance to honor and remember those whose lives were lost to acts of anti-trans violence. There are a number of events in the Portland metro area to participate in that day. All descriptions are from the event hosts: 

Thursday, Nov. 16
Keynote featuring Jennicet Gutiérrez: How to Get Involved, Hosted by Portland State Temprr Month and PSU Queer Resource Center
: Join us for our TEMPRR keynote panel event with activist Jennicet Gutiérrez! As a founding member of La Familia: Trans Queer Liberation Movement, Gutiérrez's activist experience with transgender rights and immigrant rights has given her great knowledge on how to get involved with various types of activism. This panel will also have local activists who will answer questions and share more about their activism. (Link) 

Friday, Nov. 17
5th Ave. Presents: ReAgitator, hosted at Fifth Avenue Cinema
: Join us in honoring Trans Day of Remembrance a few days early with an incredibly inventive film from independent trans-filmmaker Dylan Greenberg. Her film Re-Agitator: Revenge of The Parody, tells the bizarre story of a mad scientist using a cynical serum to revive a beautiful woman back from the dead leading to complete and total chaos. Using an arsenal of homages and spins off of classic and modern horror, Re-Agitator is bound to satisfy a weird and experimental itch. The film will feature an introduction from Dylan herself, including discussion of her experience with being an indie filmmaker and multi-media artist in NYC. This event will be donation-based instead of our regular ticketing prices, all proceeds will go to the artists. (Link) 

Sunday, Nov. 19
Trans Day of Remembrance March & Interfaith Vigil
: Please all Transgender folk and Cisgender allies join us in reverence and solidarity to honor the fallen and make a stand against Transphobia. We will gather at Terry Schrunk plaza for a staging and a brief program whereupon we will process to the First United Methodist Church for a candle lighting ceremony for the fallen and a message of hope and renewal from local area spiritual leaders followed by a reception where light refreshments will be served. (Link)

Monday, Nov. 20
Transgender Day of Remembrance 2017, hosted at Portland Community College
: This event is being planned by the Portland Transgender community, with the support of Portland Transgender organizations, Portland LGBTQIA2+ organizations, and allies, and is being led by Portland Transgender People of Color. (Link)

Transgender Day of Remembrance Memorial Meeting, hosted at Multnomah Friends Meeting House: We welcome you to join us on this day to mourn and honor the lives of those who have been murdered in the previous year because of anti-transgender hatred.

We gather to remember. We also gather to pray for, and to dedicate ourselves to work for, a world where transgender people are safe from hatred and violence. (Link)