Tough Love

May 30, 2018

Last month, we proudly shared the story of Kassy, whose newborn son's medical emergency while she was living at Central City Concern's Letty Owings Center became the turning point for her to take her recovery and her future with her son seriously. We debuted our video about her at our We Are Family fundraiser in early May, and she continues make progress in her schooling to become a drug and alcohol counselor.

But as many will attest, the pain and destruction from addictive behaviors nearly always extend beyond the individual. Family and loved ones get hurt, too. They're often put in impossible situations. Kristi, Kassy's sister, graciously shares what Kassy's journey—from her rocky childhood to her present-day successes—looked like from the other side.

• • •

The phone call came while I was in Disneyland:

“Yes, this is Kristi,” I answered.

“I don’t know what’s going on in your apartment but you better get home now!” said the voice on the other end, frantic and angry.

I listened in horror.

“They’re trashing the place and dropping bottles from your balcony, trying to hit people!”

I flew back the next day. My home was ransacked, almost everything either broken or stolen. I begged not to be evicted.

She did it again—my sister Kassy.

Kassy and I are four-and-a-half years apart. She had a lot of needs early in life; she couldn’t hear at birth, but eventually that was corrected with surgery. She learned to talk late, seemed to always be sick, and was often in and out of the hospital. As Kassy entered school she had trouble making friends and developed anger issues. By high school, drugs became a major part of my sister’s life and impacted the entire family. I watched my parents go through one heartbreaking episode after another with my sister. 

Kassy (left) and Kristi.I didn’t speak to Kassy for almost eight months after she destroyed my apartment. When she finally called, I was surprised by what she said, but not totally. “I’m pregnant,” she sobbed. “I’m sorry for everything… Will you help me?”

My sister needed me. I had to be there for her.

Kassy committed to being clean and sober through the entire pregnancy. At only 18, she chose to let friends of our family adopt the child. Giving up the baby put her in a dark and lonely place. Kassy couldn’t see the good in what she’d done for the adopting parents, and for the baby. She suffered. Deep down I knew as soon as the papers were signed, my sister was going back to where she would feel no pain. The closer we got to the birth, the more dread I felt about her future.

Not long after Kassy gave up the baby, I made a critical mistake. Newly divorced, I needed a fresh start. I accepted a job in Virginia but was nervous about the move, having never been away from my family in Oregon. So I took my sister with me. She was still dealing with the guilt of giving up a child, and was using drugs regularly and drinking again. But in lucid moments Kassy claimed she wanted to give it all up. We agreed that a change of scenery would improve life for both of us. It all came to an end two months after the move, on what I thought was just another Tuesday night.

She charged at me with a fury that caused me to fear for my life. She wanted money for alcohol, and my car keys. She threw things and spewed hatred. I wasn’t going to call the police on my sister—even though I didn’t recognize her. I fled.

Our parents moved Kassy back home almost immediately. I returned six years later. During the time I was gone I was constantly on the phone with Mom or Dad having gut-wrenching conversations about the state of panic they were living in. Kassy was spiraling. She was stealing from them to buy drugs. Dad would go out and find her in the most disgusting places, sometimes beaten severely by a drug-fueled “friend.”

Living so far away, all I could do was worry.

When I moved back and saw my sister for the first time in years, she was extremely frail and unhealthy. I feared she’d have heart failure right then and there. As a family we tried to stay positive, but the strain of Kassy’s addiction was unbearable at times. Mom would do something Dad didn’t agree with, I would do something Mom saw as unhelpful, we would all stop talking to each other, and it went round and round like that day after day. We worried that by loving her, we were enabling her. But we couldn’t let her go without basic needs like food and shelter. All of us were confused… exhausted… terrified. Holidays were the worst. Our hearts were beating, but we weren’t breathing—always on eggshells, waiting for a call from the police, saying Kassy was arrested again, or had overdosed.

At 29, pregnant and homeless, Kassy got arrested for the last time after a series of arrests. It was a relief. I saw jail as a chance for her to be protected. A chance to get a meal, and be away from drugs and alcohol.

While Kassy was in jail and facing prison time, our mom’s cousin discovered Central City Concern’s Letty Owings Center (an inpatient treatment program for pregnant women and mothers with young children). She presented the possibility to Kassy, who only interviewed at Letty Owings Center (LOC) as a way to stay out of prison. She was admitted within days. There were challenges immediately. Kassy didn’t like the rules, expectations, or emphasis on accountability. But the staff was patient, and eventually won her trust.

She began to heal. My parents and I could take a breath.

Over the next eight months Kassy completed treatment at Letty Owings Center, and had her son Ace. The experience at LOC taught her how to be a mother. She learned how to care for a baby, and for herself. After leaving LOC Kassy and Ace (Mom calls him our miracle), moved into Laura’s Place (three to six months of housing, support services and case management for women who have completed treatment at LOC). Next, the two of them moved into permanent alcohol- and drug-free family housing provided by Central City Concern. The fact that it’s a clean and sober living environment is so huge.

"I know if I need something Kassy will be there for me. And she knows I’m here for her, and for Ace. Always."Moms, dads, and kids get together to celebrate milestones, support one another emotionally, and look out for each other. Families are able to laugh, relax, and enjoy their lives. Knowing my sister and nephew have a safe place to call home helps me sleep at night.

We stopped trying to do everything for Kassy, and she claimed more control over her life. She gained a profound understanding of what it takes to get better. And she’s committed to seeing it through. I was afraid for so many years. For my sister. For my parents. There were days when nothing I said or did seemed to make a difference. Days when I felt useless and weak. But now I know what the right help and strength of family can overcome. I know the power of not giving up on someone. I no longer blame or second guess myself. I’m not running to my parents and trying to figure out why, why, why, or how, how, how. I talk to my sister almost every day. We are together three to four times a week. I know if I need something Kassy will be there for me. And she knows I’m here for her, and for Ace. Always.

Central City Concern’s help has been invaluable. Without the resources, I believe Kassy would maybe still be using drugs and likely be homeless, or worse. CCC gave Kassy an extended family of staff and residents who share similar backgrounds and speak from experience. They put her in touch with a lot of good things like peer support, the Employment Access Center, family mentoring, health care, and mental health counseling. The possibilities of a promising future were revealed to my sister through healthy living, education, and friends to lean on. Today Kassy is going to school at Portland Community College, studying to be an addictions counselor. Soon she’ll be able to share her experience with others, like the staff at Letty Owings Center did with her. She’s well on her way, having recently earned certification as a peer mentor. I am so proud of her!



Monthly Volunteer Spotlight: May 2018 Edition

May 29, 2018

For this month’s volunteer spotlight we sat down with Danielle Wheeler, a volunteer with the Recuperative Care Program (RCP), to talk about her work.

RCP provides immediate housing, intensive case management and access to primary care at our Old Town Clinic. Once clients are stable, they can focus on rebuilding their lives. Central City Concern specialists can help them get supportive housing, training, employment and the resources they need to recover and to become self-sufficient.

Jordan Wilhelms, RCP's program manager, had this to say about the role Danielle, our spotlighted volunteer, plays:

“Danielle has been an amazing volunteer for RCP. She has embodied the RCP spirit of service, has tirelessly and consistently worked to improve our systems, relieve our staff from burden where possible, and brought her organizational and housing expertise to RCP’s capacity to provide skilled interventions for our participants!”

Annie Demotta, RCP's housing specialist added, “Danielle is someone with an incredible skill set, with high standards, who also leads with her heart. On behalf of myself, the RCP team and the people we serve, we are so lucky to have her here!”

Read on to hear how Danielle got connected with CCC, why the team keeps her coming back to volunteer, and why housing is such a crucial part of recuperative care.

• • •

PeterAs CCC's Recuperative Care Program housing specialist volunteer, Danielle has become a key member of the team and a compassionate ear for clients.: What is your name and volunteer position?

Danielle: My name is Danielle Wheeler and my volunteer position is housing specialist.

P: How did you get hooked up with RCP and CCC?

D: This is a really cool story actually. So three years ago I left my career job to stay home with my kids and I wanted to spend a little more time volunteering while my kids were in school. For many years I’d been involved through my church in a monthly serving of meals at Bud Clark Commons through Transition Projects (TPI), so I called them up and they threw me into a role to teach how subsidized housing works.

P: Do you have a background in subsidized housing?

D: I don’t. I have an MBA and my background is in marketing. A case manager who was doing those classes trained me and then he went back into his case management role, so I continued on [teaching the classes]. It was really great and it gave me the hands-on work that I really wanted to do.

So I did that for a couple years, and one day I met a woman who was struggling with her housing plan and understanding the housing market and I finally referred her to her case manager and she said, “Well, I don’t have a case manager here, I’m at RCP” and I said, “What’s RCP?”

I was introduced to [RCP staffer] Annie Demotta and through that, because this woman was just not understanding who was who and where everybody came together, learned about the RCP program and I was hooked. Annie invited me in to take a look around and see if I wanted to get involved, so I slowly started balancing that into my workload.

"So often I will hear clients articulate that because of transient living circumstances... that their medical condition is more complicated than it would be if they had their own home, their own space, their own quiet."
-Danielle, CCC Volunteer

P: What did you find so interesting about RCP?

D: I have a real passion for working with the most vulnerable, and RCP has a very high percentage of those who need a lot more supportive care across the board, not just in housing. So housing is where I spend most of my time, but housing is just one piece of people being able to achieve whatever goals they have for themselves.

I’ve worked at Intel, I’ve worked at Microsoft, I’ve worked at other large well-known organizations, and I have never seen a team that functions so well and with a lot of diversity on the team as well. There’s a lot of respect here and I think the vast majority of clients that come through RCP really feel this is their journey and that we are not dictating to them. We are here to support them, hear their goals, and then provide them pathways to that and then encourage them along the way. I really hear that come out in the clients.

And yet these are some of the most vulnerable people. They have not only had some hard luck along the way, not had family support, whatever it might be that has lead them to the situation; now they have medical conditions on top of that and so for me it just really grabs my heart to be able to be a part of a team that is there to support them in moving along their path.

P: And what specifically are you doing with the program? Has it changed since volunteering at TPI?

D: It’s broadened. At TPI I was more focused on subsidized housing, but housing can often be much more than that. To address somebody’s subsidized housing plan, you really have to understand who they are, what their overall goals are, and it’s usually a multi-step process. It’s rare that somebody can just go out and get a job and get an apartment. It does happen, but sometimes there needs to be some other pieces along the way.

So what I like about my role here is it’s all-encompassing. It’s “sit down, hear where they want to go with housing, and then start to fill in the pieces;” sometimes that’s subsidized housing, sometimes it’s not. Through Annie and through the team, I’ve learned about and continued to learn about so many different housing options that exist out there.

P: And what are the main challenges in that work of trying to help secure housing for people?

D: I think, simply put, it’s that there aren’t enough options for people. I think that there are a lot of great programs out there and I think that there’s a lot of energy trying to coordinate across those programs. However, they are still disparate and understanding what is what, I think of it as a big puzzle. Each person gets to define what pieces they want to put in that puzzle and there is no guidebook for that.

"I’ve worked at Intel, I’ve worked at Microsoft,  I've worked at other large well-known organizations, and I have never seen a team that functions so well..."

P: And the fact that you’re dealing with people who may have been chronically homeless over decades and dealing with complex medical issues, I’d imagine the process can be really overwhelming for folks.

D: Yeah, it really depends. There are some who are ready, whether that’s due to a new illness that has complicated something, a recent arrest that has been the final straw for them, some people come really ready to change things. But for most, it is a challenge to build trust, and not with the staff here, I see that happen more quickly than I’ve seen with any other program, but rather trust in the process and that “the system” won’t let them down. It’s not uncommon that until somebody has the keys in their hand they don’t really believe it’s going to happen. So sometime we get lack of engagement because of that, which is heartbreaking.

It’s hard to get to the core of why they don’t trust. And it might just be that they are not ready for that, it’s not their time yet. And that’s okay too. One of the great things about RCP is that the staff here are very respectful of [that]. It’s not about us imposing on them, for example, that they must be housed. If somebody is not comfortable with that, for whatever reason, we can offer them support in maybe exploring that, but if that’s not what they want that’s okay too. It’s client-led here and I think that’s a big difference.

P: And despite the fact that being housed is a part of the RCP program, it’s technically a health services program. Why do we have a housing department in a health services program?

D: So often I will hear clients articulate that because of transient living circumstances (or whatever has been going on in their housing background that is not stable) that their medical condition is more complicated than it would be if they had their own home, their own space, their own quiet. So, many people recognize that and recognize that housing is a part of their care plan, medically speaking.

P: So it’s giving that baseline to be able to build on the rest of that plan?

D: It’s a piece of the plan. RCP has a very holistic view. People come in here for medical reasons, but then we’re humanizing their experience and we’re saying you know we’re not just here to get you to your doctor’s appointment. We’re here to listen to you and hear what your goals are when you leave and see if we can’t support and connect you during your time here to helping you on your pathway to those goals. And more often than not, housing is a piece of that: “If I only had my own space and quiet I could heal better” or “I could sleep better and then I could go back to work.” So housing becomes a core piece for most people.

P: Have there been any standout experiences during your time here?

D: There have definitely been some clients who came through here that’ve touched my heart and have gotten housed and been so grateful and there have been some beautiful moments that way. But I think the moment that touched me the most was actually an internal one with the team.

There had been an incident in the building that had potentially put some of our staff in harm’s way. What really touched me was that this team’s management intentionally took the time to sit the team down, debrief, and make sure that people felt heard. Emotions were encouraged and shared. I had mentioned this was a high-functioning team, but in that moment I saw why. The management of this team was incredible in the way that they allowed that to unfold and the team to come together, and that translates into better services for our clients. Not just because of the skill set (should there be another potentially dangerous situation), but just for being more present and aware as a team for every client that comes through here.

P: And, our traditional last question, what would you say to someone who was curious about volunteering with CCC but was on the fence?

D: I do get asked a lot by people who are interested. Homelessness is such a big topic in Portland and so lots of people ask me how they can get involved. Having seen only a slice of CCC, but hearing about how the medical services, for example, fit in, or the bigger housing pieces fit in, I am so impressed with CCC’s offerings across different ways to serve somebody. CCC’s big enough where anybody who wants to get involved in homelessness, whatever that means to them and wherever their passions are, can figure out [a role] where they are comfortable and still contribute to the organization.



Celebrating Black History Month: Flip the Script

Feb 28, 2018

Happy Black History Month from Central City Concern! As the month comes to a close, we’re grateful for the opportunity for our community to learn about, learn from, and celebrate the countless Black heroes and heroines who paved the way for African Americans to live a life of freedom, opportunity and fully realized potential.

As an organization, CCC strives to embody this work that came before us, notably through our programs ensuring our African Americans clients have access to services that recognize and address historic inequities and systemic barriers, while also meeting individualized needs.

Programs like Flip the Script (FTS), a reentry program started in February 2017 that provides individuals exiting incarceration with dedicated housing, employment services, peer support, and opportunities for reentry system advocacy. The program helps people avoid reoffending and eases their path to reintegrating into society as productive community members.

Patrick spent 15 years in prison. After he had served his time, he knew that he'd need support to reintegrate back into society.FTS found its origins in a data collaboration between Multnomah County's Joint Office of Homeless Services and the Department of Community Justice, CCC, and a tireless CCC volunteer. The assessment found not only that African American clients disproportionately experienced recidivism, but also that recidivism rates were cut in half in individuals who exited CCC’s transitional reentry housing to a renter housing situation with full-time employment.

Patrick A. was on the cusp of becoming a free man after having spent more than a third of his life—15 years—in prison. When he was released, Patrick immediately came up against barriers to reintegration. Background check issues and employment gaps made it difficult for him to find a job; his lack of rental history made it nearly impossible to find housing. With his criminal history, few people outside his family wanted to reconnect; the ones who did were those still in the game, ready to draw him back in. Without ready paths to housing, employment and new positive relationships, Patrick could have easily been on the wrong side of these recidivism statistics.

The assessment found not only that African American clients disproportionately experienced recidivism, but also that recidivism rates were cut in half in individuals who exited CCC’s transitional reentry housing to a renter housing situation with full-time employment.

But Patrick was intent on choosing a new path. He was resolute on putting his head down and forging ahead, even if that meant feeling isolated. “To me, going back to jail wasn’t an option for me anymore. I did my time. That part of my life was done. I had a game plan in my head.”

He still needed support to get where he wanted to go.

The Multnomah County's Assessment & Referral Center eventually sent Patrick to CCC’s Parole Transition Program (PTP), which included housing at the Shoreline building. At his lease signing, he met a PTP staff member who told him about FTS, which would make him eligible for the CCC Employment Access Center’s (EAC) intensive one-on-one employment services, peer support and other opportunities. Patrick enrolled.

One of the first things a new enrollee like Patrick does is connect with an FTS Employment Specialist, who helps create a customized plan to help each person work toward their employment goals and develops other opportunities to enhance the client’s vocational skills in order to become a competitive job seeker. More determined than ever and invigorated by having a safe place to call home—“I’ve got my own space, so now I can figure out what to do with myself and my next step,” he recalls thinking—Patrick actually secured a job on his own within two days of moving into CCC housing, before he even met with his employment specialist, Elissa.

Patrick’s next goal was to make his way into the local carpenters' union, and he knew he couldn’t do it alone. So he connected with Elissa, in whom he found the type of support he hadn’t felt in a long time. Elissa was able to assist Patrick with FTS resources that helped him pay for his driver’s license fees and work clothes while he continued to make connections at the union.

"That was the first time in a long time I felt somebody was actually there to listen to what I had inside me to say instead of just saying ‘okay’ and directing me. I felt more valued, like my opinion does matter. "

“I felt supported. That was the first time in a long time I felt somebody was actually there to listen to what I had inside me to say instead of just saying ‘okay’ and directing me. I felt more valued, like my opinion does matter. They treated me as a person, not just somebody who got out of jail.”

Three months after moving into CCC’s transitional reentry housing, Patrick applied for and received permanent housing, making him part of the 58 percent of FTS clients who exit into permanent housing. (Another 21 percent of FTS clients find another transitional housing opportunity.)

Patrick catches up with Billy A., the FTS advocacy coordinator (left) and Elissa, his employment specialist (right), at CCC's downtown Employment Access Center.

Soon after, Patrick was accepted into Carpenters Local 1503, opening the door for him to make an honest living with good wages. Since FTS started, 45 percent of FTS clients have used the program as a springboard to permanent housing and a source of income. (An additional 9 percent of clients moved into further transitional housing with an income source.)

Recognizing his need for a new network of positive peers, Patrick also connected with the FTS Advocacy Coordinator, Billy, who introduced him to the FTS Advocacy Work Team. Ask any of the dozen FTS clients who participate in this culturally specific group of African Americans and they’ll all agree: there’s something special happening here. When they meet, they create a space to speak candidly about their journeys and their experiences that are unique to being an African American community member trying to make their way back into society.

Together, they’ve created a survey to help identify areas for improvement and change in both the FTS program and larger landscape of reentry systems and policy. Though they may face barriers to employment and housing based on racial bias or discrimination in the justice system, they see that they’re not alone and feel empowered by the change they can take together. They are actively part of the work to disrupt the system that sets up a disproportionate number of African Americans to experience recidivism.

When they meet, they create a space to speak candidly about their journeys and their experiences that are unique to being an African American community member trying to make their way back into society.

“[The work group] gives me a chance to help other people and share my understanding as someone coming with firsthand reentry. It’s nice to be around other people going through the same thing you’re going through. And it’s nice that the others have the same understanding. Sometimes you don’t feel like explaining everything and they already understand what you mean,” Patrick says. “It also feels good to be around people who just want to meet you and know you and are just glad you’re doing well."

Initially shy and slow to trust, Patrick is no longer nervous or quiet. Instead, Patrick is confident and outspoken, especially in advocacy matters. He’s an active member of the group, finding a sense of community he’d been missing for so long. He has also reconnected with his family and is working to build relationships again.

“Going back to jail isn’t an option for me anymore. I did my time. That part of my life is done. I feel I’ve got a lot ahead of me. I’ve got a lot left to accomplish. I feel positive and optimistic about my future. I’m eager to see what I’ve got in store.”

• • •

Deep gratitude to Meyer Memorial Trust, A Home for Everyone, Multnomah County, County Chair Deborah Kafoury, County Commissioner Loretta Smith, Deputy Truls Neal and Wells Fargo for their support and belief in this program dedicated to eliminating the disparities that exist within our criminal justice system.



"It’s overwhelming at times, in a good way"

Jan 16, 2018

Working at Central City Coffee after nearly two-and-a-half years of recovery, Christina S. learned new skills, trained others, supported her family and built a new life. “I know myself and I love myself for the first time ever in my life, really, that I can ever remember. And it seems that things get better and better and better.”

On Mondays, she and a crew of four others prepared bags of coffee in Old Town Portland. Tuesdays and sometimes Wednesdays, too, were for production, with delivery throughout the Portland metro area the rest of the week. “It’s been amazing to learn all kinds of different things completely out of my comfort zone,” she says. “But also really nerve-wracking and overwhelming at first.” Training other people felt especially great: “My self-confidence, everything has been boosted, I feel just better about myself.”

Christina built up that self-confidence in Central City Concern’s (CCC) Community Volunteer Corps and outpatient treatment, which she says taught her “you need to complete things, that if you sign up for something to see it out and finish it.” The same quiet confidence comes through when she speaks about parenting her five children and one grandchild now that she’s in recovery. When asked if she feels she’s a resource and support for other people, she laughs: “Yeah, which is weird.”

Although she grew up with addiction in her family, she says “nobody talked about it,” even after her father died of an overdose. As her own addiction progressed, it took away her career, her housing, and her children. “That’s when I knew I had a problem,” she says, “when I walked away from my kids.” Talking about those years is not easy for her, but she insists it’s vital to not hide addiction or keep it a secret. “We need to talk about it to prevent it. If I would have had knowledge about it, maybe things would have been different.”

"We need to talk about [addiction] to prevent it. If I would have had knowledge about it, maybe things would have been different."
-Christina

Breaking these family patterns has been the common thread to the challenges she’s faced in recovery, which she names without hesitation: “Talking to other people. Opening up. Adjusting to my kids. Adjusting to myself.” She feels she learned the tools she needed in CCC’s outpatient treatment, while CCC’s supportive housing gave her the necessary time and space. Remembering her early recovery, she smiles and says people told her “that once I started talking, I’d get really red-faced, and I probably looked like I was having a heart attack. But then slowly but surely my voice was there. I finally had a voice.” Coming off the streets, she first found shelter in CCC’s Hooper Detoxification Stabilization Center. From there, she moved into transitional recovery housing and then into drug-and-alcohol-free housing for families with children. That housing was crucial, she says, for her to slowly rebuild trust with her children and bring her family back together. “I feel safe there and I know that I have people I can always count on and always go to.”

Christina’s cheerful, matter-of-fact style gives way to powerful feelings when she talks about her life in recovery. “It’s emotional,” she says, “because I feel so strongly about what’s happened, and I’m so grateful and blessed that all these things have happened. And for who I am now. I get to experience the fact that my kids are right there with me. I get to experience having great people around me. And it’s overwhelming at times, in a good way.”

"I get to experience the fact that my kids are right there with me. I get to experience having great people around me."

Toward the end of her Central City Coffee training period, Christina joined the HealthCareers Northwest WorkSource program through CCC’s Employment Access Center. HealthCareers Northwest is a funding program that enabled Christina to return to school and earned her Certified Nursing Assistant 2 certificate. In January 2018, she quickly got a job at a local long-term acute care hospital, and is now thrilled to be working in an exciting field with plenty of career potential. “I really think I’d like to be a nurse someday,” Christina said. “I think I can do it.”



A look back at 2017 to get us dreaming bigger in 2018

Dec 29, 2017

In 2017, Central City Concern (CCC) made significant headway toward increasing the number of affordable homes in Portland, bridged service gaps with new programs, further cemented our reputation as leaders in the national conversation about how to end homelessness, and much more. But most importantly, thanks to you, CCC helped thousands of our neighbors find housing, wellness, and opportunity through our compassionate and comprehensive model of care.

Below are some highlights from the year at CCC. As you read through this snapshot of what we accomplished, we hope you will feel good about all the things you made possible.

July: Hill Park Apartments became home to 39 households in Southwest Portland.

August: Charlotte B. Rutherford Place, a 51-unit apartment building for families, broke ground.

September: Stark Street Apartments, which will provide 153 homes, broke ground.

November: The Blackburn Building—combining a clinic, pharmacy, transitional and permanent housing—broke ground.

February: Multnomah County, the City of Portland, and CCC launched the Law Enforcement Assisted Diversion (LEAD) program to help low-level drug offenders work toward recovery, find stability and avoid reoffending.

February: CCC, Multnomah County’s Department of Community Justice, the Joint Office of Homeless Services and Meyer Memorial Trust together launched Flip the Script, a culturally specific reentry program that aims to reduce recidivism.

March: CCC joined forces with Health Share of Oregon and CODA, Inc. to form Wheelhouse, a program to expand Medication Supported Recovery services throughout the Tri-county area.

May: CCC Clean Start trains formerly homeless workers to help keep neighborhoods clean by removing trash and graffiti. The program works with the City of Portland’s One Point of Contact.

May: Ed Blackburn, Portland Business Alliance Community Partner of the Year

July: Town Center Courtyards family housing community, Gold Nugget Merit Award

October: Ed Blackburn and Central City Concern, National Alliance to End Homelessness Pioneers in Innovation and Excellence Award

November: Housing is Health Collaboration, Portland Business Journal Innovations in Corporate Philanthropy Award

January: After a fire displaced 98 residents of CCC's Hotel Alder building, community members rallied to send a flood of donations to meet the needs of our tenants.

August: Close to 300 runners and walkers attended Portland's first Heroes in Recovery 6K. Proceeds of the race benefited CCC and Hooper Detox.

March: The United States Interagency Council on Homelessness highlighted CCC Recovery housing.

April: CCC hosted Kimberly Johnson, director of SAMHSA’s Center for Substance Abuse Treatment, for a visit that included a Recovery Housing “fish bowl” dialogue.

June: CCC staff members and a health care consumer hosted six informative and well-received presentations at the National Health Care for the Homeless Council’s annual conference in Washington, D.C.

January: Ed Blackburn, CCC's executive director since 2008, announced that he would retire later in 2017. A national search began in the spring for his successor.

August: Rachel Solotaroff, M.D., was announced as the new President & CEO for CCC. She had been with CCC since 2006, first as CCC’s Medical Director, then as Chief Medical Officer since 2014

September: Freda Ceaser was named CCC's director of Equity and Inclusion. She was previously the Director of Employment Services at CCC's Employment Access Center.

April: CCC highlighted our robust volunteer program and partnerships during National Volunteer Week.

August: CCC celebrated National Health Center Week by sharing the many ways we extend our health care work past clinic walls and directly to where people live.

The Imani Center program increased the number of people they serve with culturally responsive Afrocentric approaches to mental health and addictions treatment by 50 percent. They also held the first two graduations in the program's history.

CCC's social enterprises—Central City Coffee, the Central City Bed, On-call Staffing and CCC Clean Start—employed 80 formerly homeless clients over the year.

CCC's Recycling and Reuse Operations Center, a program that gives abandoned property a second life, processed more than 44,000 pounds of items (91% of which was kept out of the landfill) and provided nearly 700 clients with much-needed household items and clothing.



CCC breaks ground on Blackburn Building that will "bring hope and healing to thousands of people like me"

Nov 07, 2017

CCC President & CEO Rachel Solotaroff, MDMultnomah County District 3 Commissioner Jessica Vega PedersonMetro Councilor Shirley Craddick, District 1
Drew Hammond, Assistant Vice President of Business Development for U.S. BankTricia Tillman, a member of the Oregon Housing and Community Services Housing Stability CouncilMelissa Garcia, National Lending Initiatives Director for the Low Income Investment FundHeather Lyons, Director of the Northwest Region at CSHMike Holevas, a community member who has received services through Central City Concern’s Eastside Concern program and lives in CCC’s supportive housingDavid Russell, President and CEO of Adventist Health Portland
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On Monday, Nov. 6, Central City Concern ground onthe Blackburn Building, the last of three buildings in the Housing is Health initiative, a pioneering commitment from local hospitals and health organizations to bring 379 units of affordable housing to Portland.

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Yesterday, Nov. 6, Central City Concern (CCC) broke ground on the third of three buildings in the Housing is Health initiative, a pioneering commitment from local hospitals and health organizations to supportive, affordable housing. CCC also announced the name of the building (25 NE 122nd Ave., Portland)—the Blackburn Building—which honors CCC’s President and CEO Emeritus Ed Blackburn, who recently retired after 26 years at CCC. Ed was instrumental in pulling together the Housing is Health initiative, which was the culmination of years of outstanding leadership and relationship building.

The two-story health care facility will serve 3,000 people each year with recovery and mental health services, as well as targeted primary care services. The clinic will include a pharmacy and 52 units of respite care, including 10 units of palliative care. Additional housing will include 90 units of transitional housing and 34 permanent homes. Integrated resident and health support services will help residents stay housed.

The groundbreaking celebration began at 2 p.m. CCC President and CEO Rachel Solotaroff, M.D., Multnomah County Commissioner Jessica Vega Pederson and Metro Councilor Shirley Craddick spoke about the new project. Other speakers included Tricia Tillman from Oregon Housing and Community Services, Drew Hammond of US Bank, Melissa Garcia of Low Income Investment Fund and Heather Lyons from Corporation for Supportive Housing.

Community member and CCC client Mike Holevas described his journey from high school science teacher to addict, to a person in recovery working toward wellness and self-sufficiency. He once bought drugs on the very corner where the Blackburn Building will be. “This corner now can be the site where thousands who are suffering—and believe me, we suffer—can come for transformation, healing; families will be restored,” he said. “I’m so proud to be part of something that will bring hope and healing to thousands of people like me."

"This corner now can be the site where thousands who are suffering—and believe me, we suffer—can come for transformation, healing; families will be restored.”
- Mike Holevas, former CCC client

Additional speakers included representatives from the Housing is Health initiative’s six hospitals and health organizations: David Russell, Adventist Health Portland president and CEO; Eric C. Hunter, CareOregon president and CEO; Janet O’Hollaren, Kaiser Foundation Health Plan and Hospitals chief operating officer; Mark Enger, OHSU vice president of Network Operations; Pam Mariea-Nason, Providence Health & Services – Oregon executive, Community Health Division; and George Brown, M.D., Legacy Health president & CEO.

“The Housing is Health collaboration is an excellent example of health systems recognizing the impact housing has on an individual’s health,” said Rachel. “They’ve united for improving health outcomes as well as the common good of our community.”

"[The Housing is Health collaborative has] united for improving health outcomes as well as the common good of our community.”
- Rachel Solotaroff, M.D., CCC President & CEO

The developer is Central City Concern, the architect is Ankrom Moisan, the general contractor is Walsh Construction and the construction manager is GLI.

In addition to the Housing is Health partners, funding for the development of the Blackburn Building is provided by Oregon Housing and Community Services, US Bank, Portland Housing Bureau, CSH, Low Income Investment Fund, Oregon Health Authority, Metro, Energy Trust of Oregon and Multnomah County.

CCC is engaged in a $3.5 million capital campaign to complete funding for the Blackburn Building. Early supporters of this campaign include The Collins Foundation; Downtown Community Housing, Inc. Fund of OCF; Harbourton Foundation; The Hearst Foundations; Meyer Memorial Trust; PGE Foundation; Silvey Family Foundation; The Standard; Wells Fargo Housing Foundation; Building Owners & Managers Association of Oregon; Downtown Development Group; Melvin Mark Companies; Meridian Wealth Advisors; R2C Group; Acme Bader Fund of OCF; Brody Family Charitable Fund; Crooke Family Charitable Fund; Ginny & George Charitable Fund; Mitzvah Fund of OCF; the Paul & Sally McCracken Fund of OCF; and numerous individuals.

Find a full list of contributors to the Housing is Health initiative here.

For more information about the campaign or to make a contribution, please contact Kristie Perry, Director of Donor Relations, at 503-200-3926 or kristie.perry@ccconcern.org.



Affordable housing construction begins in East Portland

Sep 19, 2017

Leadership from Housing is Health collaboration health systems visited the construction site of the Stark Street Apartments affordable housing project.Central City Concern, has begun construction on the second of three buildings in the Housing is Health initiative—a pioneering commitment from local hospitals and health systems in supportive, affordable housing. Health systems leadership visited the Stark Street Apartments site (333 SE 122nd Ave. at Stark St., Portland) on Friday, Sept. 15.

Attendees from the Housing is Health coalition included David Russell (Adventist Health Portland), Eric Hunter (CareOregon), Bill Wiechmann (Kaiser Permanente), Cindy Grueber (OHSU) and Dave Underriner (Providence Health & Services – Oregon). Legacy Health is also part of the Housing is Health coalition. The other two buildings in the Housing is Health initiative are Charlotte B. Rutherford Place (N Interstate Ave.) and the Eastside Health Center (NE 122nd Ave. and E Burnside).

"The health care organizations in the Housing is Health coalition understand that housing for lower income working people is critical to good health outcomes and a healthy community. "
- Ed Blackburn, CCC President & CEO

Stark Street Apartments, opening in 2018, will target people exiting transitional housing programs who have gained employment and seek a permanent home, but still may have barriers to housing. CCC expects to attract potential tenants from the immediate neighborhood. The four-story building contains 153 homes total: 92 one-bedroom and 61 two-bedroom apartments. Rents will range from $412 to $995 per month, depending on Median Family Income.

"These homes are important for supporting employed people with affordable housing. The health care organizations in the Housing is Health coalition understand that housing for lower income working people is critical to good health outcomes and a healthy community, " says Ed Blackburn, CCC president and CEO.

Stark Street Apartments' major contributors include the Housing is Health coalition of six health organizations: Adventist Health Portland, CareOregon, Kaiser Permanente Northwest, Legacy Health, OHSU and Providence Health & Services – Oregon. Other major funders are Portland Housing Bureau, Umpqua Bank, US Bank Community Development Corporation, Federal Home Loan Bank and PGE.

The design and development team is Central City Concern, the architect is Ankrom Moisan and the builder is Team Construction.



NHCW 2017: Serving a population where they live

Aug 18, 2017

On September 23, 2016, leaders from six Portland health organization gathered at Central City Concern’s Old Town Recovery Center to announce an unprecedented $21.5 million dollar investment in the Housing is Health initiative that will fund three new CCC buildings in Portland. The crown jewel of this shining trio is the Eastside Campus, which will serve medically fragile people and people recovering from substance use disorders and mental illness with a health care clinic and 172 housing units.

“This significant contribution is an excellent example of health organizations coming together for the common good of our community,” said Ed Blackburn, CCC president and CEO. “It also represents a transformational recognition that housing for lower income working people, including those who have experienced homelessness, is critical to the improvement of health outcomes."

Each floor is designed to foster healthy peer relationships, with vibrant common spaces where residents, supported by CCC staff, can build community.

CCC will break ground on the Eastside Campus in late October 2017. The center will build on CCC’s existing Eastside Concern program, and will offer integrated housing and clinical services, including substance use disorder treatment, primary care and urgent care. More than 3,000 CCC patients each year will access care in a unique and welcoming health home environment.

The housing portion of the Eastside Campus will have about 172 units of housing, including short-term medical stabilization and palliative beds as well as transitional housing for people in recovery from behavioral health disorders. Each floor is designed to foster healthy peer relationships, with vibrant common spaces where residents, supported by CCC staff, can build community.

“It’s important to serve people where they live."

“It’s important to serve people where they live,” said Blackburn. “This project will replicate the integrated care we give at our Old Town campus to help people get back on their feet and achieve health and self-sufficiency.”

The Housing is Health initiative is supported by Adventist Heath Portland, CareOregon, Kaiser Permanente Northwest, Legacy Health, OHSU and Providence Health & Services. The new construction includes the Eastside Campus, Stark Street Apartments and Charlotte B. Rutherford Place apartments on N Interstate.

The CCC Eastside Campus is scheduled to open in Winter 2019.



CCC Celebrates National Health Center Week 2017!

Aug 14, 2017

Happy National Health Center Week from Central City Concern!

The health center movement was born during a time of extraordinary challenge, opportunity, and innovation in the United States. Today, as we face threats to the Affordable Care Act, a HUD budget proposal that would reduce housing subsidies by more than $900 million nationwide, and crises like the opioid epidemic and Portland’s housing affordability crisis, I find myself reflecting on our predecessors in the good fight for health care, housing, and equal opportunity and against poverty, homelessness, and oppression. We have a long way to go, but I take heart in recognizing how far we’ve come in the past fifty years.

Today, one in fifteen members of our community receive their care at a federally qualified health center. Here in Oregon, almost all of our FQHCs are designated by the state health authority as patient-centered primary care homes, meaning that they meet six core performance standards (access to care, accountability, comprehensiveness, continuity, coordination and integration, and patient and family-centered) that support positive patient outcomes, good experience of and access to care, and cost control and sustainability. Just a few weeks ago, we at CCC were thrilled to have our Old Town Clinic recognized as a Tier 5 patient-centered primary care home, achieving the highest level of recognition possible in the state. Being homeless or low-income in Portland doesn’t mean receiving substandard care: we should feel deep pride as a community that our most vulnerable friends and neighbors have access to excellent care through our health centers.

Along with providing high-quality, sustainable, accessible care, health centers like Central City Concern also partner closely with other social services providers and health care organizations. At CCC, we bring together health, housing, and jobs under one organizational roof, and we also rely on and treasure our relationships with community partners, who enable us to reach far more people than we would on our own. At the Bud Clark Commons, we partner with Home Forward, Transition Projects, Inc., and others to provide urgent care, mental health, and case management services to homeless and formerly homeless Portlanders. At our Puentes program, which provides culturally and linguistically specific behavioral health care to Portland’s Latino community, our close partnership with El Programa Hispano Católico enables us to bring care into places where the community already gathers. And across our continuum of substance use disorder services, we’re partnering closely with our friends at CODA, Inc., and Health Share of Oregon to develop and implement Wheelhouse, a hub-and-spoke model of care that will enhance access to medication-assisted treatment for people with opioid use disorders. When homeless and low-income Portlanders access services through Central City Concern, they’re tapping into a much larger network of support both within CCC and with our partners.

This year, in keeping with National Health Center Week 2017’s theme of Celebrating America’s Health Centers: The Key to Healthier Communities, we wanted to share some of the ways in which CCC, together with many partners, works to bring high-quality care into our surrounding community by extending our work past clinic walls and directly to where people are. You’ll learn about how our programs work to improve access, outcomes, and sustainability to support the people we serve and our larger community. We may still have a way to go, but we’re going together.

Leslie Tallyn
Chief Clinical Operations Officer



CCC Breaks Ground on New 51-unit Family Housing Community

Aug 03, 2017

On Wednesday, August 2, Central City Concern (CCC) broke ground on the first of three buildings in the Housing is Health initiative—a pioneering commitment from local hospitals and health systems in supportive, affordable housing. CCC also announced the name of the building—Charlotte B. Rutherford Place—which honors one of Portland’s pioneering African American families and their impact on the entire community.

Multnomah County Commissioner Loretta Smith, Portland City Commissioner Dan Saltzman, Providence Health & Services - Oregon Regional Chief Executive Dave Underriner, KeyBank Key Community Development Corporation Vice President Beth Palmer Wirtz and the Honorable Charlotte Rutherford spoke.

The 51-unit apartment building (34 one-bedroom and 17 two-bedroom units) is part of the City of Portland’s N/NE Neighborhood Housing Strategy to address displacement and gentrification in the historic neighborhoods of North and Northeast Portland by prioritizing longtime or displaced residents with ties to the community for new affordable housing opportunities in the area.

Hon. Charlotte Rutherford is a community activist and former civil rights attorney, journalist, administrative law judge and entrepreneur. Her parents, Otto G. Rutherford and Verdell Burdine, were major figures in Portland’s Black civil rights struggle. Her father was president and her mother was secretary of Portland’s NAACP chapter in the 1950s, and they played an important role in passing the 1953 Oregon Civil Rights Bill. Her grandfather, William, ran a barbershop in the Golden West Hotel—now a CCC residential building—and Otto worked there as well. Charlotte still lives in Portland’s Albina District, in the same house in which she grew up.

     

"I'm so honored to accept this for the entire Rutherford family, especially my mom and dad," Ms. Rutherford said.

Charlotte Rutherford Place major contributors include KeyBank, Portland Housing Bureau, Oregon Housing and Community Services and the Housing is Health coalition of six health organizations: Adventist Health Portland, CareOregon, Kaiser Permanente Northwest, Legacy Health, OHSU and Providence Health & Services - Oregon.

“The Housing is Health contribution is an excellent example of health care organizations coming together for the common good of our community. Housing for lower income working people is critical to the improvement of health outcomes.” said Ed Blackburn, CCC president and CEO. “This housing will remain affordable for generations and it couldn’t come at a better time.”

The design and development team is Home First, the architect is Doug Circosta and the builder is Silco Construction. CCC is engaged in a $3.5 million capital campaign to complete funding for three buildings that will all break ground by the end of October.