Monthly Volunteer Spotlight: February 2017 Edition

Feb 28, 2017

When first sitting down to interview one of Central City Concern’s favorite administrative volunteers, Maureen, for February’s Volunteer Spotlight, it quickly became apparent that this chat was going to be unlike many before. Maureen openly shared her story regarding her lived experience on the streets, struggles with addiction, past criminality, and why these things motivate her to simply “lend a helping hand” today. Whether it is making the gravy (from scratch) for one of our residential community Thanksgiving meals or entering survey data regarding Old Town Clinic patient satisfaction, Maureen’s intimate connection with the services that CCC provides resonates strongly in each moment she is able to spend with us.

Our normal Q&A format couldn't do Maureen’s candor and humility justice, so for this Volunteer Spotlight we chose a small handful of unprompted quotes to share. Maureen’s unique perspective on homelessness, as well as CCC services, is tremendously inspiring and we hope you enjoy hearing from Maureen as much as we did.

• • •

“Well, how can you help another person? You know, I didn’t use to tell my story. I used to be ashamed of it. I used to be ashamed to say that I was a prostitute or I was a heroin addict or, you know, I was with pimps and I turned tricks and all of that stuff. But now, it’s a part of the strength that I have—the fact that I made it through alive.”

“I often hear people say, ‘I love living on the streets,’ but boy if you give them a hot shower and a clean pair of clothes and a room to sleep in, they’re ecstatic. But they tell themselves that because it makes it easier to accept their circumstances.”

“I want to always offer my conditioning of what I’ve been through to other people and say: it looks really bad right now, you are at the bottom, but there is a way for you to dig yourself out of this.”

“And so the whole point I guess that I’m trying to get to is that your organization not only represents me, but it represents me today.”

“When I started volunteering here I kept focusing on this as like my next stair step, you know? I’d done all of this other stuff with no contentment. Just like, working. It’s just a job. I’m addicted to helping people. I like giving up my time and energy more than I like getting paid to do stuff and it’s just a thing with me. You’re put here for a purpose and you can’t find it if you’re in the office working. It’s not going to be a monetary thing. It’s going to be something you’re giving to people to make them delighted, to make them feel happy, and so that’s what I am doing.”

“If your organization continues to do what it’s doing we can make sure that this slows down. Homelessness is an epidemic right now and it breaks my heart because of the inhumanity of it. The ignorance of it. When you see someone sleeping on the street and all you do is step over them instead of checking to see if they’re alive, something has to change in our society to make people see past a person’s dirt and their poverty because in today’s world we’re all just a step away from being there.”

“It was a great experience to see other people that really cared, that don’t do things just because. They’re there, they’re engaged, they’re asking questions, and they’re talking to people instead of at them. I got to know quickly some of people’s circumstances and I felt that they were in good hands. I thought they were in great hands with CCC.“

“Because I started from the street and I had nothing. A pair of high heels, a big purse with all of my drug paraphernalia, and the clothes on my back and I don’t have much more than I had then, monetarily. But spiritually I’ve gained a bucket load, a truck load, or whatever’s so big that I can’t fill it. And you guys allow me to continue to feel big like that. To feel important. I like to feel big and important and it doesn’t take money to do that, it just takes doing.”

• • •

If you are interested in learning more about volunteer positions in at Central City Concern’s health and recovery, housing, or employment programs, contact Eric Reynolds, CCC’s Volunteer Manager, at eric.reynolds@ccconcern.org or visit our volunteer webpage.



Monthly Volunteer Spotlight: December 2016 Edition

Dec 22, 2016

Old Town Clinic’s Wellness Program offers a variety of classes and activities to further patient care, healing, and connectedness within the Central City Concern community. This month we wanted to emphasize the outstanding work of Jeff Beers, an art therapy volunteer who Program Manager Moira Ryan refers to as “a co-conspirator toward the Wellness Program’s aim of encouraging self-acceptance while building community.”

In fact, when approached about Jeff’s wonderful service being the spotlight for December, Moira jumped at the opportunity to provide a glance into her work and experience with Jeff:

San Francisco-based artist Jeff Beers has years of experience working with diverse populations as an arts educator. Jeff joined us in July and has been a fantastic peer volunteer and co-facilitator of several Wellness groups. In our Art for Everybody and Art Journaling groups, he’s brought a more tactile experience of art-making as we practice trying out working with oils, inks, powder tempera, collage, collagraphy, and even found items! He draws upon his experience as a self-taught artist and encourages mistake-making, regularly reminding folks that we have permission to practice not being perfect here. Additionally, drawing from his experience as a certified instructor of Thai Massage, he’s developed curricula for a group we’re calling Eastern Techniques for Health and Longevity. In that group, we draw on trauma-informed somatic experiencing precepts as we explore tapping, brushing, acupressure, stretching, and other acts of gentle self-love.

With Moira’s enlightening recap of Jeff’s involvement, read below to hear his own words about how he utilizes personal experience with a desire to help others through one of his greatest passions—art!

• • •

Name and Volunteer Position: My name is Jeff Beers and my volunteer positions are for Art for Everybody on Mondays, and then on Wednesdays we do table-top Games and then I lead a group in Eastern Techniques for Health. On Thursdays I do ceramics and the art journaling as well.

So a pretty wide array of activities. What’s your background?
My background is in art for the most part; that’s what I do. Every year I choose an organization I want to volunteer for. Money comes very low on my priorities so I feel like it’s a way I can give back since I can’t give back monetarily. So I just find places that I really believe in and then volunteer. I get to pay it back and do what I love.

How have you been able to use those skill sets to connect specifically with those that CCC serves?
Well, I really like the clients. I have a lot of admiration for them because I know that they’re struggling with one thing or another and I just admire their efforts to reach out for help and be there. A lot of the groups, they vary in sizes, but it’s just cool to see the people regularly and to be a part of their lives. And just to contribute whatever I can, which would be a positive attitude, and some skill sets, but mostly just showing these people my admiration for what they’re doing.

And I want to make it worth their time too. I always feel conscious that if people make the effort to be in the class or in the group it should be worth their while. I keep that in mind and try to get a lot of feedback from the people and just tune-in to what they’re interested in; that’s been a lot of fun.

Have you had any cool projects that have been more successful or well-received that stick out?
Yeah! In Art for Everybody on Mondays I’ve been having a lot of fun introducing different techniques to the clients and they’re usually always interested in at least trying it out which is great. They find their voice and the right materials they want to work with. Then all of a sudden they become artists. Before they were always saying, “I’m not an artist, I’m not an artist,” and that’s hard for me to hear, so I like to bring them forward and show them what they can find in themselves.

And then the Eastern Techniques Class, that’s been a blast. Although it takes more preparation for me to package and present all of these techniques I’ve learned through the years, it’s been a lot of fun. I ask the clients for a lot of feedback and they’re usually pretty forthright about just coming up with critiques so it’s been fun to constantly let that group grow in that way.

Do you feel like the activities are a good fit for CCC and the Wellness Program?
Oh, very much so. Your guys’ program is just fantastic. When I was a client I just was blown away by all of the services that were provided under one roof so people didn’t have to go to different parts of the city to receive different services. I thought that was great. Of all of the private insurances I’ve had in the past this was easily, no contest, the most fantastic clinic I’ve ever seen. And so, it was an easy choice to volunteer.

I mean you even have volunteers who work at Old Town Clinic cleaning up things, setting up different things, I think it’s great. I think your program should be like a model for most of the clinics in the United States. It’s a great example of what you can do.

And lastly Jeff: if somebody were on the fence about volunteering with Central City Concern or about getting involved, would you have any advice or words of wisdom for them?
For me, I’ve always had a respect for people no matter what their situation is and I want them to know that. I think it’s a good thing for volunteers to show their genuine respect or admiration and not feel that it’s something out of obligatory need. I’m blown away by some of the people CCC serves and what their stories are that they share. So I think for volunteers in general that would be the most important thing.

And I think that anybody that would find interest or have the time to volunteer at CCC should never have to have any doubt about the value of what they’re bringing.

• • •

If you are interested in learning more about volunteer positions in at Central City Concern’s health and recovery, housing, or employment programs contact Eric Reynolds, CCC’s Volunteer Manager, at eric.reynolds@ccconcern.org or visit our volunteer webpage.



Celebrating Transgender Awareness Week

Nov 18, 2016

Nov. 14 – Nov. 20 is Transgender Awareness Week! GLAAD describes this week as a time to “help raise the visibility of transgender and gender non-conforming people, and address the issues the community faces.”

The transgender patients and clients we serve at Central City Concern are a valued part of our vibrant community, but they also face a number of unique barriers. According to CCC Associate Medical Director of Primary Care, Dr. Eowyn Rieke, people who identify as transgender are more likely to have difficulty finding employment and accessing housing. This, of course, increases the chances they become homeless and live in poverty, which is often how they end up as CCC patients.

Roran Everheart, an urgent care medical assistant at our Old Town Clinic, adds, “There is an overriding fear of being outed and ending up on the street. There’s a fear of violence.”

Our mental health providers also see a relationship between people who struggle with questions about their gender identity in isolation, and mental illness and substance use disorders. “Oftentimes we see that someone’s gender identity struggles play such a role in their mental illness that we actually see a relief of symptoms when people can make steps toward living the life that they believe is rightfully theirs,” says Erika Armsbury, Director of Clinical Services at our Old Town Recovery Center. “And the same goes with substance use—we see people who use substances as a means to manage whatever it is they are struggling with around who they are with respect to gender.”

Roran, who identifies as trans, understands some of this firsthand. “I wasn’t able to transition until I got into recovery,” he shares. “Gender identity is so complex. When you’re trying to figure out what your gender identity is, it’s a strain on your mental state. From my own experience, it’s hard for me to imagine how hard it must be for someone who is also homeless, addicted, and also trying to transition.”

These are the very real issues that affect the transgender community we serve; they matter profoundly to us. We also know CCC must continue working to extend the values of equity and inclusion to more and more people. In fact, increasing equity is an explicit part of our organization’s strategic plan.

In that spirit, CCC—particularly our health services—has taken steps over the last year to make our agency is more trans affirming, trans inclusive, and responsive to the experiences of transgender individuals. Staff members formed working groups. They held meetings, brainstormed, and prioritized. They consulted with our own health care consumers and colleagues.

Since that call to action, CCC’s health services have made significant advances to address the unique issues our trans patients and clients experience.

Trainings
Within the past few months, every single CCC staff member across our primary care, mental health care, and substance use disorder programs has gone through a “Trans 101” training to provide an understanding of the basics. The information covered in these trainings was intended to demystify trans issues, as well as to learn how to be an ally and interact with transgender patients in appropriate, sensitive ways.

However, Eowyn emphasizes that this is not about cultural competence; instead, it’s about humility. “Competence implies that we who don’t identify as trans ‘get it.’ Instead, we’re working toward a culture of humility as it relates to gender identity—recognizing that there are great differences at play here and that we need to be humble about our assumptions.”

Old Town Clinic primary care providers received additional training on the basic medical care of transgender patients. In a separate two-session training, mental health providers at Old Town Recovery Center learned about working with transgender patients during the transition process, as well as their responsibilities related to writing assessment and approval letters for patients hoping to transition.

“We want to be sure out providers are on the same page,” Erika says. “[Providing letters] is something we want to offer our patients consistently, but it’s important for us to improve our larger understanding of trans issues because, for us and our patients, the letter isn’t the ultimate goal, nor is it the end of their journey.”

Providing CCC health staff with information doesn’t just benefit them. It’s also a way to take a common burden off our trans patients. As Roran says, “Having to train your doctor to be trans aware can be so exhausting.” Staff members who are aware of trans patients’ experiences drastically reduces the chances of retraumatizing patients with insensitivity and judgment. Instead, calling back to CCC’s goal of cultural humility, Erika says, “Even if we aren’t experts, we know enough to be open and accepting. We honor their experiences and all the things they come to us with. We can show that we want to work with them to tease out the severe mental health hardships while also supporting them around their gender identity.”

Transgender Support Group
Patients of Old Town Clinic and the Old Town Recovery Center can now find a community of support, thanks to a new group co-facilitated by Roran and Shanako DeVoll. Though in its early stages, Roran sees great potential for the group, named “Chrysalis.”

“A lot of our clients are pretty isolated in their lives,” Roran says. “When you start to navigate your gender identity without supportive family or friends, it can be lonely to not have that sounding board. This group gives them a chance to meet other people who identify as trans.”

The hour-long support groups make room for organic conversation to talk about struggles and victories, resources, and relevant topics. Roran and Shanako co-facilitate, but the group itself is largely client-led. It begins open for anyone for two meetings, then closed for the following three months to give the group time to develop a sense of community and trust. After, the group open up again. That sense of trust, Roran says, is imperative to our clients.

“Many of our clients face mental health and addiction challenges. There are already lots of groups out there for trans people, the feeling is that many of them feel cliquish. Clients with mental health challenges may not be able to navigate the social cues at larger, more established groups, so having someone like Shanako, a mental health professional, on board is great.”

Roran hopes to see the support group thrive. Early signs show interest is high, and people appreciate this opportunity to find an accepting community. “I hope that people want to come back all the time and that this first group will invite their friends to this awesome group they’ve discovered.”

Adapting Electronic Health Records
In a health care setting, it’s easy to forget infrastructure and technology can carry the same biases and blind spots that we seek to mitigate. Thankfully, CCC health services didn’t forget, and instead spearheaded substantive changes to our Electronic Health Records (EHR) system to, as Eowyn says, “reflect this culture change of becoming more trans affirming and inclusive that we’re working to embed within the organization.”

The most immediate and noticeable change is the banner when one pulls up a patient’s record. There, at the very top, is now an area that shows the patient’s pronoun and preferred name. Though small, this change will help staff interact much more appropriately in the way that the patient identifies.

The EHR system will also help health care staff ask appropriate questions related to gender identity and sexual orientation, in both content and word choice. Staff members performed hours of research to learn about best practices for asking these questions, then adapted it to CCC’s culture to be even more inclusive than what the current body of research suggests. The goal, according to Eowyn, is to structure these questions in a way so “as many people as possible have a place to feel like they belong.”

Better, more inclusive questions means gathering better, more inclusive responses. This, ultimately, will help CCC health services track how we are serving our transgender patients as a whole. In that vein, an OHSU Doctorate of Nursing student is planning a period of focus groups and one-on-one interviews during which trans patients and clients can provide direct feedback about how CCC is doing and how we can continue to improve.

Keeping the Trans Community Visible
Finally, CCC will continue to be intentional about talking about trans issues, whether internally within the CCC community, or externally with partners and constituents. (Even this blog post is part of that effort!)

According to Erika, “The more we talk about [trans issues], the more we see it, and the more we work with people who identify as trans in a safe, open, and aware way, it will have a ripple effect in the public.”

Knowing that, CCC will continue to bring stories of our trans patients, as well as the work we do to, as Erika says, “give people an opportunity for people to live as they see themselves.”

 



What's 100,000 Hours Good For? One CCC Program Knows.

Nov 16, 2016

Popular belief says that it takes 10,000 hours to master a skill. What, then, does 100,000 hours allow you to do?

At Central City Concern’s (CCC) Community Volunteer Corps (CVC) program, those hours have been used to change people, provide hope, and make a wide impact on the Portland community through volunteerism. And on Wednesday, November 9, the CCC community gathered to celebrate the 100,000 total hours of volunteer service CVC participants have contributed over the last seven years, during which people affected by homelessness, addictions, or past criminality have gained work experience while giving back.

“What’s taken us so long?”
On what many remember as the rainiest day in April 2009, a 15-seat passenger van pulled into Irving Park in Northeast Portland. Twelve people—each recently housed by Central City Concern, engaged in CCC’s addiction recovery services, and unemployed (or, depending on who you asked, unemployable)—piled out wearing waterproof boots and plastic ponchos. At the direction of Portland Parks & Recreation, they quickly got to work pulling weeds and raking leaves in the downpour.

        

A blown-up photo that hangs in the CVC conference room commemorates this ragtag group, the first of hundreds that would contribute volunteer work all over Portland. Since then, CVC has brought work crews to an astounding range of local nonprofits, including organizations like Meals on Wheels, Habitat for Humanity, Free Geek, ReBuilding Center, and Oregon Food Bank. In all, CVC has partnered with 32 total organizations.

The idea for CVC grew out of a conversation Central City Concern Executive Director, Ed Blackburn, had with his father in 2008. Because it was the height of the Great Recession, his father reminisced about his experiences as a young man during the Great Depression. Much to Ed’s surprise, his father told him of the time he was arrested for burglary, and given two options by the judge: spend time in jail, or join the Civilian Conservation Corps, a program created during the Great Depression that put young men back to work.

He opted for the latter. His time there, Ed’s father told him, “changed his life. Saved his life. It taught him to appreciate teamwork and to do something good together with others. It prepared him for work in the long run. He learned skills and work ethic.”

Ed knew that many people arriving in Central City Concern’s addiction recovery and mental health programs, particularly those who had experienced great hardship on the street, had an intense passion to help people and to give back, even when they didn’t necessarily have the tools to do so. He also knew that they had a lot of time on their hands. So after hearing about how the Civilian Conservation Corps helped his father develop a foundation to be productive the rest of his life, Ed wondered if CCC could do something similar.


Several conversations with employees in recovery and meetings with potential funders later, the Community Volunteer Corps was ready to take that first van full of volunteers to Irving Park.

“The one thing I heard from everyone was, ‘What’s taken us so long?’” Ed recalled.

Participation in the Community Volunteer Corps gives CCC clients an opportunity to ease their transition into the workforce and increases their self-confidence. Volunteer projects—pulling ivy, painting over graffiti, recycling computers, building homes for needy families, beautifying parks, and so much more—give participants an outlet to be productive in tangible ways during a time when their recovery demands intensive self-work and self-care.

Furthermore, a common refrain among participants is that CVC allows them to “give back” to the community they feel they hurt or took away from while active in their addiction.

When clients enroll in CVC, they make a commitment to the program. But perhaps more importantly, they make a commitment to their future. During an average of two to four months, participants carve out time between recovery meetings, appointments, and other obligations to volunteer a total of 80 hours with CVC. During that time, they develop soft skills that are foundational to permanent employment: showing up on time, getting along with others, following directions, practicing good work habits, and following through on commitments.


Every other month, the Central City Concern community gathers to celebrate those who recently completed their 80 hours. At the ceremony, each graduate receives photos from their time with CVC, a certificate of completion, and a letter of recommendation they can attach to their future resumes.

Permission to Believe
Since that rainy April day, 1,600 people have participated in the Community Volunteer Corps. Of them, 1,001 have completed their 80-hour commitments to the program.

Hundreds of journeys have started with the growth and encouragement afforded by the CVC experience. After graduating, participants find themselves ready and qualified for permanent employment, a position that may have felt impossible just months prior. Graduates have gone on to become hired as maintenance workers, construction workers, truck drivers, real estate brokers, and even counselors.

Still, the CVC program is more than just a chance to develop marketable skills. Through shared van rides with work crews, conversations with CVC staff members who serve as mentors, and the simple act of doing something to benefit someone else, participants rebuild their self-worth and make amends to their community.

“It was so huge for me to get outside of myself and help someone else,” a graduate shared on Wednesday.

As a milestone, 100,000 hours, like each CVC graduation ceremony, feels final. But as anyone who has gone through the program will tell you, CVC is—more than anything—about building toward something bigger. Participants can dare to define their futures by possibility and potential rather than their past mistakes.

“Completing CVC gave me permission to believe that I could succeed,” another new graduate said.

Every day, Central City Concern engages people who are finding stability and looking to give back and get better. Because of them, the Community Volunteer Corps has no plans to stop at 100,000 hours, or 1,001 graduates, or 32 partners. There’s too much potential out there.

 

 



The Impact of Never Giving Up

Nov 14, 2016

The road has been long. It’s been bumpy. It’s been forked. And sometimes, it’s even been closed. But when Keva S. makes up her mind to start something… she finishes. A 2016 graduate of Oregon Health & Science University, Keva is now employed as a Physician Assistant at Central City Concern’s Old Town Clinic. She’s come a long way since getting clean and sober ten years ago.

As a child, bouncing between an alcoholic mother, a cocaine-addicted father, and foster care in Michigan, Keva couldn’t count on where she and her two younger brothers would be sleeping next. As a young adult, she moved to Portland, where an unstable and unhealthy lifestyle continued. After enduring years of addiction, illness, violence, and eventually homelessness, Keva checked into Central City Concern’s Hooper Detox. Soon after, she received a key to a tiny Central City Concern apartment and entered Central City Concern’s Recovery Mentor program. There, “the world just flipped,” Keva says.

With new confidence and hope for the future, Keva engaged in Central City Concern’s Employment Access Center. An employment specialist helped her put together a résumé and look for a job. Soon Keva found a program that allowed her to earn certification as a phlebotomist. For the next seven years, she worked at a hospital, drawing blood. But Keva wanted to go further.

Watching resident medical students do rounds in the hospital where she worked inspired Keva to enroll in a pre- med program at Portland State University. A presentation she saw on homelessness and the need for Physician Assistants piqued her interest. So she set her sights on OHSU.

In 2014, Keva was one of 1,300 applicants for 42 spots in OHSU’s Physician Assistant program. Not only did she get in, she was a unanimous choice and received a scholarship.

In August, Keva graduated from OHSU and applied to work at Central City Concern’s Old Town Clinic. Explaining her motivation for wanting to work at Old Town Clinic, Keva shares, “When you’re a homeless addict, not many people are nice to you. And I had had lots of health problems, so I got to see lots of doctors at lots of hospitals and clinics. The people at Old Town Clinic were the only ones that treated me with respect. They were nice to me. They were willing to see me when I didn’t have money, or insurance, or anything else—and just needed health care. That was huge to me.”

Keva’s first day was September 6, 2016. She started seeing patients in October. She believes her experience overcoming addiction and homelessness will give her unique insight into her new profession—working with people who may not have any money, or insurance, or anything else. “Despite all the resources that it takes, it pays off,” she says. “When you look at somebody like me, and the medical bills I would have had, and that eventually I would have ended up in jail … I would have needed public support forever, until my death. None of that happened. All of that money that would have been spent supporting me just to sustain my addiction didn’t happen because Central City Concern offered me help. And so instead, I’ve gotten to turn everything around. And make money, and donate money, and be productive, and give back.

“Central City Concern on an urgent level, stabilized me. They provided me with a home, so that I could go to treatment every day, and so that I could get that process started. They gave me a mentor. They gave me a whole team of people who told me I could do things when I didn’t think I could. They gave me back dignity. They gave me a life. They gave me the opportunity to hope for a life.

“Now I’m going to try and give that opportunity to other people.”



Six health care organizations partner with CCC

Oct 11, 2016

We are so excited about our new collaboration with six Oregon healthcare organizations that was announced on September 23. Adventist Health, CareOregon, Kaiser Permanente, Legacy Health, OHSU and Providence Health & Services are joining together to invest $21.5 million in a unique partnership to respond to Portland’s urgent challenges in affordable housing, homelessness and healthcare. This unprecedented collaboration has gained national attention.

The investment will support 382 new housing units across three locations, including one with an integrated health center in Southeast Portland.

Governor Kate Brown said, "This project reflects what we've known for a long time -- health begins where we live, learn, work, and play. Stable, affordable housing and health care access are so often intertwined, and I’m gratified to see collaborative solutions coming from some of our state’s leading organizations. I applaud the efforts of all those involved and am grateful for the partnership in moving Oregon forward and making ours a home where each Oregonian thrives."

"It’s exciting that health care providers recognize the deep connection between housing and health care," said Multnomah County Chair Deborah Kafoury. "This is exactly the kind of collaboration that our community needs during this housing crisis. None of us can solve homelessness alone. But this collaboration will change hundreds of lives at a critical time of need."

Eastside Health Center will serve medically fragile people and people in recovery from addictions and mental illness with a first-floor clinic and housing for 176 people. The center will also become the new home for an existing Central City Concern program, Eastside Concern, and will offer 24-hour medical staffing on one floor.

Stark Street Apartments in East Portland will provide 155 units of workforce housing.

Interstate Apartments in North Portland will provide 51 units designed for families. It is part of Portland’s North/Northeast Neighborhood Housing Strategy to help displaced residents return to their neighborhood.

This significant contribution is an excellent example of healthcare organizations coming together for the common good of our community. It also represents a transformational recognition that housing for lower income working people, including those that have experienced homelessness, is critical to the improvement of health outcomes. This housing will remain affordable for generations and it couldn’t come at a better time.

"Health and home go hand-in-hand," said Nan Roman, President and CEO of the National Alliance to End Homelessness. "This is a breakthrough collaboration with the health care community and a partnership that has the potential to change the landscape of how we can end homelessness in this country."

Though the health care organizations' contributions are significant, CCC will finance the remainder of the costs, about $37 million, through tax credits, loans and fundraising. Our upcoming capital campaign is an opportunity for everyone to contribute to this project.

• • •

About Housing is Health: The Housing is Health network supports innovative approaches to housing and healthcare in the Portland region.

Learn more at www.centralcityconcern.org/announcement and join the conversation on social media at #HousingisHealth.

See photos from the press conference.

News articles:

- New York Times (AP)
- The Oregonian
- KGW
- OPB



Town Center Courtyards Is Keeping Families Together

Jul 25, 2016

Amber L. is absolutely over the moon. The 27-year-old mom is moving back to Clackamas, Ore., where she grew up, into a brand new apartment. “I am so happy to be coming back with my son to a safe, beautiful home,” she told the crowd of close to 100 people who attended the grand opening of Town Center Courtyards on Wednesday, July 20.

Town Center Courtyards will become a stable, supportive home for families who are homeless or vulnerable to homelessness. The 60-unit, mixed-income apartment complex is a shining example of form and function. All the units have exterior doors and overlook courtyards where families can socialize and kids can play. The apartments are spacious and bright. There will be two Central City Concern (CCC) staff members on-site to help residents with life skills, employment, educational development, recovery, parenting and wellness support. The neighborhood is well located near public transportation, public schools, public parks, child care centers, grocery stores and numerous employment opportunities.

CCC Family Housing has served more than 1,000 families since 2000. Just last year, our Family Housing program served 122 families that included 189 children:

- 75 kids were able to stay with their families and avoid foster care.
- 79 of those families were able to find permanent housing.
- 30 of the parents found employment and 20 entered school. One parent even graduated from college.

But clients can wait as long as six months to access family housing. Town Center Courtyards will add 60 units (20 one-bedroom, one-bath; 32 two-bedrooms, one-bath; 8 three-bedrooms, 1.5 bath) to CCC’s existing 92 units of family housing.

Town Center Courtyards was completed on time and ahead of schedule. Families should start moving in during August. This is just one of several CCC affordable housing projects moving forward this summer.

Town Center Courtyards is the result of robust collaboration between CCC, Clackamas County, Oregon Housing & Community Services and U.S. Bancorp Community Development Corporation, as well as many foundations and individual donors. These partners are providing the opportunity for families to have a safe, affordable place to call home.

During the grand opening, Clackamas County Commissioner Martha Schrader, Director of Clackamas County Housing & Community Development Chuck Robbins, Director of Oregon Housing & Community Services Claire Seguin, Vice-president of U.S. Bancorp Community Development Corporation Ann Melone, and CCC’s Senior Director of Housing and Recovery Support Services Sharon Fitzgerald all spoke of the importance of supporting the community by providing affordable housing in which families can thrive.

Amber says she was filled with gratitude when she cut the ribbon to officially open Town Center Courtyards. “Thank you for making my dream come true," she said.



An historic $258 million bond measure for affordable housing in Portland

Jul 08, 2016

Central City Concern is committed to reducing homelessness in Portland. We believe everyone deserves to have a place called home. Working families should be able to live where they work. Seniors who built our neighborhoods should be able to thrive here through their golden years. But because of significant growth and stagnant incomes, Portland has a huge shortage of affordable housing: affordable housing helps everyone by creating a safe, equitable and healthy community.

That’s why Central City Concern supports the Welcome Home Coalition’s Yes for Affordable Homes campaign, which is dedicated to funding affordable housing development in Portland. On June 30, the Portland City Council voted to refer a historic affordable housing bond to the November ballot, giving voters a chance to make a critically needed investment in our community. The $258.4 million bond will:

- Add permanently affordable housing – an estimated 1,300 units, 600 of which will be reserved for very low-income households (0-30 percent median family income, which is up to about $22,000 for a family of four)

- Stabilize existing affordable housing in changing neighborhoods

- Ensure thousands of homes are protected from the market

- Protect communities of color, seniors, families, children and people with disabilities

- Prevent and reverse displacement.

Housing prices in the Portland metro area are rising at an alarming rate. National research shows when the average rent increases by $100 per month, homelessness increases by 15 percent. In 2015, average Portland rents increased by $128.

Please join us in supporting the Yes for Affordable Homes campaign. We can all join together to prevent homelessness and preserve our healthy Portland neighborhoods.

For more information on the Yes for Affordable Homes campaign, visit the Welcome Home Coalition website.



One Dad. One Daughter. One Day at a Time.

Jun 13, 2016

“We have a good relationship today,” says Easten B., of his daughter Zoe, an accomplished high school sophomore.

But things weren’t always that way. Easten was absent for six years of Zoe’s life battling drugs, alcohol, and homelessness. Since getting clean and sober almost three years ago, a lot has changed for Easten and Zoe. “It all started at Hooper,” he says, referring to Central City Concern’s Hooper Detox, where life took a dramatic turn for the better. It was there, in 2009 that Easten committed to “living a life free of fear, shame, and regret.” He wanted to be a good dad and he wanted to pursue his dream of owning a farm like his great-great grandfather once did.

Soon after completing treatment at Hooper Detox, Easten was accepted into Central City Concern’s Recovery Mentor Program, which included supportive housing in an alcohol- and drug-free environment at the Estate Hotel. He was surrounded by people who were hungry for a new way of life and positive change. He worked with CCC counselors and fellow residents to get and stay healthy. He joined the Community Volunteer Corps (CVC) and engaged in group projects that involved everything from pulling ivy at the Oregon Zoo to folding newsletters at the Hollywood Senior Center in northeast Portland.

“CVC gave me a sense of purpose—that is so important in early recovery.”

The following year he secured a 6-month trainee position in Central City Concern’s Downtown Clean and Safe program. He was able to get into a daily routine that not only added structure to his life, but also helped build self-esteem.

While in treatment at the Central City Concern Recovery Center, a counselor told Easten to work every day to get better. He told Easten to beware of life’s plateaus and to keep reaching for more.

So Easten has kept reaching. He recently began work with Progress Rail, a contracting company for Union Pacific Railroad, doing maintenance, safety tests, and inspections on train cars in the field. The job has enabled him to get his own apartment in northwest Portland. It’s a long way from the tent he used to live in under the St. Johns Bridge.

He’s also kept reaching in another important way: to be a good Dad to Zoe. To Easten, that means being “available, patient, understanding, and willing to love unconditionally.” Easten doesn’t want the disease of addiction to take away anymore birthdays, holidays, or opportunities to participate in his daughter’s life.

“I wasn’t good at being a dad the first time around, and I’m so grateful to get another chance. I taught Zoe to fish and to skateboard. And now I’m teaching her to drive.”

Zoe is a standout student who makes her father proud. He sees unlimited potential in the effort she puts forth every day in and out of the classroom.

“She’s in a Technical Theater Program and signs fluently. Her choir took first place in a big competition this year and she competed in Battle of the Books. She’s a good student who’s outgoing and cares a lot for others. All of this is a big deal to me,” says Easten. “She’s going to be great ... I know it.”

“My mind and body are healthier than ever now,” Easten shares. “I couldn’t have done any of this without Central City Concern.”

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Honor Easten or any father by making a donation to Central City Concern today.



CCC Makes Progress on Affordable Housing in Portland

Jun 09, 2016

As the days get longer and warmer, Central City Concern is moving forward on exciting affordable housing projects this summer to serve the Portland Metro area!

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Hill Park Apartments

On Wednesday, May 25, community members, funders, and staff gathered in the Lair Hill neighborhood in Southwest Portland to break ground on the site of Hill Park Apartments, a new 39-unit housing community. Eight of the units will be for individuals living with serious mental illness, while the remaining 31 apartments will be for low-income households; many of those units will be filled by graduates of CCC programs who have gained employment with the help of the Employment Access Center.

CCC Executive Director Ed Blackburn thanked partners, followed by remarks from Portland City Commissioner Dan Saltzman, Jill Sherman of Gerding Edlen Development, and Michael Montgomery of U.S. Bank. Portland Mayor Charlie Hales, Kurt Creager of Portland Housing Bureau, and representatives from our many partners and funders also attended the groundbreaking.

Hill Park Apartments will open in Spring 2017.


Town Center Courtyards

A new 60-unit, permanent supportive housing apartment community comprised of one, two, and three bedroom units in Clackamas is nearly complete. This affordable housing will serve individuals and families earning less than 60 percent of area median family income, meeting one or more of the following: in recovery from alcohol and/or drug abuse, homeless families with children, survivors of domestic violence, and families working toward reunification and regaining custody of children from protective services and foster care.

Town Center Courtyards is scheduled to open in August 2016.


Miracles Central

This six-story, 47-unit housing development in the Lloyd District is a collaboration between CCC and the Miracles Club, a partner recovery-based organization focused on Portland’s African-American community. The building will consist of studio, one- and two-bedroom units, intended as peer-based recovery housing for singles and families.

Miracles Central is schedule to open by August 2016.

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CCC gratefully relies on support from community partners and donors to develop affordable and supportive housing projects that lift up our community and provide hopeful futures for people in Portland. We are working on additional construction that could add hundreds of affordable housing units to the Portland Metro area in the near future. Stay tuned!