In college, Scotti Warren participated in a medical service trip to Honduras. While her fellow pre-med students shadowed doctors treating medical issues, Scotti found herself routinely gripped by other questions. Why were people showing up to the clinic sick? What situations led to their need for medical care?
Scotti, now a Team Lead at CCC’s Recuperative Care Program, couples her commitment to tackling the big questions with her dedication to providing direct service to a highly complex and vulnerable patient population. Every day, the RCP team makes sure that their patient residents are safe and supported, whether that means check-ins, providing transportation, or finding myriad ways to support patients’ goals.
“I want the people we serve – and the RCP staff, too – to know that I care, that I’m listening, and I’m available for whatever needs arise.”
More often than not, RCP patients aren’t in a position to navigate large systems, like affordable housing or specialized medical care, on their own. Scotti is passionate about speaking up on behalf of her patients who are often left feeling powerless and voiceless in their pursuit to access services.
“For me, caring for our patients translates into being willing to advocate, even when that means going up against large systems.”
Scotti is more invested in the big picture than ever before. She aspires to one day use what she has learned (and continues to learn) about her patients’ aspirations, needs, and barriers to inform and influence policy changes.
“I'm committed to continue using the social power we have as healthcare professionals to keep advocating and expressing concern on behalf of those we serve.”
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Scotti's story is part of Central City Concern's week-long series to celebrate National Health Center Week by highlighting just a few of the many extraordinary people who make the work of CCC's health centers possible. The week of August 9 through August 15 is a time to recognize the services and contributions of health centers that provide affordable, high quality, cost effective health care to medically vulnerable and underserved people throughout the United States.
Learn more about CCC and National Health Center Week by reading a post introducing this series from Leslie Tallyn, CCC's Chief Clinical Operations Officer.